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Continued Contributor
Continued Contributor

Rich Text Editor Finicky Interface...

I'm encountering a strange glitch with Rich Text Editor. Take this screenshot for example:


The option interface on the top (e.g. bold, italics, underline, etc.) are displayed correctly. As I type text into it, it initially starts to display correctly:image.png

When I exceed the view-portion of the screen, I presume that it would throw in a scroll bar, allowing me to scroll--that is standard behavior for these types of things. And as I suspected... it does give me a scroll bar:image.png

But note that the interface is no longer displayed (e.g. bold, italics, underline, etc.). No matter how much I scroll up or down, the interface has completely disappeared. Even if I delete everything and make the scrollbar disappear, the interface is completely gone for the entire app-session:image.png














Hi @sonyam3,


The Set() function can only be used in a control's behavior property like OnSelect or OnChange. In your example, you can try adding this to DataCardValue18.OnChange:

If(DataCardValue18.Selected.Value = "Process Change",

  Set(dataCardVisibility, true);Set(x, 188);Set(x, 100),

  Set(dataCardVisibility, false)



And set the data card's Visibility=dataCardVisibility.


Finally, it is a good idea to start a new thread if the thread is marked as "resolved". This means the problem discussed has been solved. If one continues to post in a "resolved" thread, it may not get attention. I think you've done the right thing by searching existing posts first. And since this thread has not been resolved yet, you can continue to post here.

Ok! That works when the form is first loaded and when first choosing Process Change.


I have 4 more drop down choices that cause different rich text boxes to appear/disappear and need them to scroll correctly as well, because it seems like when another drop down choice is chosen, then the browser caches how the new rich text boxes with their incorrect scroll behavior are rendered, so that when I switch back to Process Change, the Process Change boxes switch back to the incorrect scroll behavior.


I tried to add an OR on the drop down's OnChange parameter, then set the Visibility on the "New Item" data cards to dataCardVisibility2 and Height of x to get the New Item boxes to appear/disappear and format the scroll correctly, but the New Item boxes stay hidden regardless of what drop down is chosen. Also, adding the OR causes the Process Item boxes to no longer scroll correctly.


I'm guessing I formatted the OR wrong?


If(DataCardValue18.Selected.Value = "Process Change",

  Set(dataCardVisibility1, true);Set(x, 100);Set(x, 188),

  Set(dataCardVisibility1, false)



If(DataCardValue18.Selected.Value = "New Item",

  Set(dataCardVisibility2, true);Set(x, 100);Set(x, 188),

  Set(dataCardVisibility2, false)



I also added this to the Screen's OnStart so they would be hidden on form load:

Set(x, 188); Set(dataCardVisibility1, false); Set(dataCardVisibility2, false)


You can use the Reset function to reset the scroll position and the contents of the editor: Reset(RichTextEditorName)

Unfortunately, that didn't have an effect. I tried it in the Screen's OnStart, as well as the drop down:


Drop down:

If(DataCardValue18.Selected.Value = "Process Change",
 Reset(DataCardValue6);Set(dataCardVisibility1, true);Set(x, 100);Set(x, 188),
 Set(dataCardVisibility1, false)

If(DataCardValue18.Selected.Value = "New Item",
  Reset(DataCardValue8); Set(dataCardVisibility2, true);Set(x, 100);Set(x, 188),
  Set(dataCardVisibility2, false)


Screen's OnStart:

Set(x, 188); Set(dataCardVisibility1, false); Set(dataCardVisibility2, false); Reset(DataCardValue6); Reset(DataCardValue8)


What I've found is that if I click on an item that already has data populated, the form loads and the rich text boxes will scroll correctly. However, if I F5 to refresh the page and click New to start a blank form, I get wildly inconsistent scroll bar behavior. Sometimes the scroll will be correct and sometimes it won't as I randomly select the choices.


While clicking the choices, another thing I noticed: For the 5 drop down choices, I have 2 rich text boxes that need to appear for 2 drop down choices. So I have an OR in their datacards' visibility. When I click drop down choice 1, the rich text box appears and the scroll is incorrect. If I then choose the other drop down that also causes that same box to appear, the rich text box's scroll is corrected.


I'm new to PowerApps, so I appreciate your patience.

Are your able to provide a screenshot of what you mean by "scroll is incorrect"? Is it that the scroll position is wrong, or that the scrollbar is cut off?


One other thing you can try is to set RichTextEditor.Visibility to the same formula as its DataCard.Visiblity.


I'm out of the office for the holiday break, but the incorrect scrollbar I was referring to just meant the same incorrect behavior as the original issue: the scrollbar position is correct, but when typing more text than the box, it pushes the toolbar out of view.

Hi, we're still having this issue. Do you still need a screenshot? It's the same issue as before - the toolbar disappears when scrolling.

Is this issue unsolvable or should I open a support ticket with Microsoft?

There is a known issue with the toolbar being pushed out of view when adding more text, and the editor Visibility is manipulated. For example, RichTextEditor.Visible=false initially and later set to true. Or, in a form, the DataCard it is in has Visible=false and then changes to true later.


This bug is being worked on and I can share more details about when it will be available at a later time. If you don't think this is the same bug, please share screenshots of the before and after state of the editor.

Thanks, the known issue sounds like what's happening here. Glad to know a team is working on it. Hopefully they'll find a fix soon.

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