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TrulsB
Advocate II
Advocate II

Richt text field is somtimes missing in edited Sharepoint form

I one of our lists  where the form is modified using PowerApps, we have som text fields, that is set up as "Edit richt text field" with several lines.  The field is like this, in works well most of the time. 

 

TrulsB_0-1637651121504.png

 

Somtimes, for som users, the text block is missing, just the editor heading in the control show shows up.   There is no pattern - when it happens or not.  The users are using Edge and Crome. 

 

When the text block is missing, it look like this: 

TrulsB_1-1637651368871.png

Any idea how to handle this problem ?

3 REPLIES 3
v-jefferni
Community Support
Community Support

Hi @TrulsB ,

 

Do only certain users encounter this problem? Could they view this text field without any problems before you customized the form of the list with Power Apps?

 

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

Community Support Team _ Jeffer Ni

If this post helps, then please consider Accept it as the solution to help the other members find it.

The SP list has always been used with this form. There has been a few changes, but not in the actual fields.  

 

The problem can be for some users, not for other users at the same time.  Usually it works well but somtimes the text block is missing. 

v-jefferni
Community Support
Community Support

Hi @TrulsB ,

 

I found a thread which seems similar as your case:

https://powerusers.microsoft.com/t5/Building-Power-Apps/Rich-Text-Editor-Not-displaying-text-input-s...

 

Please try the workaround and see if it could help.

 

Best regards,

Community Support Team _ Jeffer Ni
If this post helps, then please consider Accept it as the solution to help the other members find it.

Community Support Team _ Jeffer Ni

If this post helps, then please consider Accept it as the solution to help the other members find it.

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