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tdashworth-cap
New Member

Running a Power Automate Flow in Mobile Apps

Hey!

 

I am trying to run a Flow from a Model-Driven Mobile App (Dynamics 365/Field Service) [Android] but an empty popup is shown which can only be closed. This Flow is triggered "When a record is selected". 

 

Is this not supported or a bug? 

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @tdashworth-cap ,

 

I managed to reproduce your issue on my side, the flow running panel only displays a blank pop-up with the flow name on mobile client 

It seems that flow page for inputting Rejection Reason parameter can't load successfully. Once I've removed the input parameter, the flow works properly. 

In conclusion, the temporary workaround is to remove the Input Parameters (Rejection Reason) in Trigger. I will continue to investigate and debug this issue. If it is confirmed as a bug, I will submit this to Microsoft, and post back if there is any updates for this.

Hope this helps.

Sik

 

 

View solution in original post

10 REPLIES 10
v-siky-msft
Community Support
Community Support

Hi @tdashworth-cap ,

 

I made a test on my side that created a new flow from model-driven app which is triggered when a record is selected(CDS) as you said, but I can't reproduce your issue. The flow I created can be found both in Browser and Mobile client.

 

When the flow had been created, it didn't show up in the model-driven app directly, I need to exit the App and re-open it to find the flow. Please be patient to wait if the pop-up shows loading.

Hope this helps.

Sik

tdashworth-cap
New Member

Hi @v-siky-msft,

 

The flow was visible in the app but I wasn't able to run it? Only a white pop-up showed as below?

3cb81ed9-9fd8-4c84-a0ef-03b9efc27611.jpg

 

 

Hi @tdashworth-cap ,

 

Could you please share more details of your flow?

 

Sik

Hi @v-siky-msft 

 

This was only a sample Flow to check it worked: 

 

tdashworth-cap_0-1604654898654.png

 

 

Hi @tdashworth-cap ,

 

I managed to reproduce your issue on my side, the flow running panel only displays a blank pop-up with the flow name on mobile client 

It seems that flow page for inputting Rejection Reason parameter can't load successfully. Once I've removed the input parameter, the flow works properly. 

In conclusion, the temporary workaround is to remove the Input Parameters (Rejection Reason) in Trigger. I will continue to investigate and debug this issue. If it is confirmed as a bug, I will submit this to Microsoft, and post back if there is any updates for this.

Hope this helps.

Sik

 

 

Hi @v-siky-msft,

 

Thank you for confirming it can be reproduced. I look forward to hearing if it's a bug or not. 

 

Thanks

Tom

Hey,

 

Do you have any updates on the bug / no bug question? Did you raise it to MS? Do they have an ETA for the fix?

tonyd3Sharp
Regular Visitor

I am having the exact same issue with the Bookable Resource Booking entity. It's also worth noting that when I use the "When a Record is Selected" trigger from this entity, the ID of the Bookable Resource Booking entity is not passed to Power Automate the way it should be. I've got a separate post open on this issue.

Hi Tony, 

 

I never got this to work and the project I was on took a different direction so I never came to a workaround. 

 

Best of luck.

 

Tom

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