Screen Size | Can no longer zoom in/out using IE or Google Chrome browsers | Version: 3.18093.28

[Anonymous]

Suddenly, our users can no longer zoom in/zoom out of our PowerApps applications (users are in play mode not edit mode) when they are using Internet Explorer or Google Chrome browsers. (Version: 3.18093.28). 

We've tried unlocking the Aspect Ratio in addition to using the Fit to Screen option, with no success. 

P.S. The image attached is at zoom level 500. 

[cherie]

Hey

Sorry to hear that, can you please provide a session id so that I can check to make sure you are picking up the bits with the change?

Thanks!

Cherie

[Anonymous]

Hello, 

Session ID: 5bc0f391-4d4a-47c9-ba73-2c4715e93a17

Thanks 

[cherie · Accepted solution]

Hmm it appears your application was published with 3.18102 version of the web studio which is why the zooming doesn't work.

Can you please do the following?

1. Go to web.powerapps.com

2. Edit the app that you need from there (this should open up a new version of the studio and should pick up the 3.18103 version)

3. Republish the app from that version

4. Play your app and try the zoom again.

You can verify that you are on the newer version by going to the Accounts page.

Thanks!

Cherie

[Anonymous]

Thank you PowerApps Team! 

It's fixed. 

[phannaph]

Hi Cherie,

I tried republishing the app but the issue still persists.

Current published version: 3.18105.12

Session ID: 839eace6-59ab-4243-97ec-a5b8fcc104e4

Browsers : Chrome, Edge

Thanks,

Pheba

[phannaph]

Hi Cherie,

Can you please take a look at this issue?

Thanks,

Pheba

[cherie]

Hmm apologies, I must have missed your reply. Can you give me a fresh session id and I will take a look.

Thanks

[phannaph]

Hi Cherie,

Session ID: 781b9c2a-aeab-41ea-98c2-534445459142
PowerApps 3.19012.18

Thanks,

Pheba

[Thomas_Roberts]

is there a way to turn this zoom feature off? zooming may be useful in some cases but the majority of moble apps in the world dont allow you to zoom in on their platforms. It confuses and frusturates end users. 

[TanyaEldridge]

Hi,

Experiencing a similar issue with some staff. Staff increase their Chrome Zoom size but the Power App form remains the same size.  Have updated to the most recent version, cleared the users browsing data and still no luck. Any suggestions? Thank you.