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POH
Level: Power Up

Search a phone number regardless the format

We've been successfully using PowerApps to connect to our Salesforce.

 

When a person comes in, they type their phone number in the PowerApp, that searches their phone in Salesforce, and brings back their account. So far so good.

 

The issue we are having is that in Salesforce phone numers are NOT always in the same format. Some of them are straight numbers, some have parenthesis, etc.

 

Is there a way to search in Salesforce for a phone number regardless of the format they are stored in? Something like a regex that we can input into the Search function parameters?

1 REPLY 1
Community Support Team
Community Support Team

Re: Search a phone number regardless the format

Hi @POH,

 

In you situation, I'm afraid that this cannot be achieved. There is no such function that could turn numbers and parenthesis data to numbers only. 

You could post this idea in the PowerApps Ideas forum, so it might be considered for future releases.

https://powerusers.microsoft.com/t5/PowerApps-Ideas/idb-p/PowerAppsIdeas

 

Regards,

Mona Li

Community Support Team _ Mona Li
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