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Frequent Visitor

Sending mail by users from one mail

Good day,

if there's possibility that notifications (about creating, changing status of data in sharepoint etc.) will be always send from one mail?

Example:
10 users adding new records (filling form) and after adding they’ll receive notification with summary of form always from one mail like support@mail.com

I attached office365, but it changes sender based on whoever is using app. I've one support mail, but I'm afraid that I had to add to this account literally single "send as" premission for all users on support mail to use "from" parameter. I'd like to send all notifications from one mail, no matter who the user is. Please help.

Cheers!
PS
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Community Support
Community Support

Re: Sending mail by users from one mail

Hi @ps2,

 

To achieve this, you will need all your users to login with this user's Office365 account. This is to say, when users open the app and app asked for the credential for O365 Outlook, then users need to login with this user's account and then the email would be sent as this user.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Highlighted
Community Support
Community Support

Re: Sending mail by users from one mail

Hi @ps2,

 

To achieve this, you will need all your users to login with this user's Office365 account. This is to say, when users open the app and app asked for the credential for O365 Outlook, then users need to login with this user's account and then the email would be sent as this user.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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