Showing results for 
Search instead for 
Did you mean: 
Community Champion
Community Champion

Server errors today. I need to know why.

Many users are seeing this today.  Random places at random times.  Previously working apps.  While the error is showing, there is not an obvious issue in the data.  However, I cant be 100% sure.  Please advise!!


All connectors show "connected" and look happy.


"An error occurred on the server. Server Response: Not a valid connector Error response."




One example:

Session ID: 182e3e78-8e7e-46ef-93c6-41cc608558db
PowerApps 3.19111.27







Accepted Solutions
Community Champion
Community Champion

I waited... issues went away.  No rationale... as usual.

View solution in original post

Community Support
Community Support

Hi @martinav ,


Please raise a support ticket here:




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-monli-msft ,


Thanks for the suggestion.


I do not get good answers from support in these kinds of errors.  They make me retry things until the error stops without really doing anything, and then offer no reason why it stops, or it does not stop.  But, it just happens again later.  In fact, I had VERY bad advice with connectors once, and I spent 3 days "fixing" them.  (Eliminating "duplicates").  That caused more problems I never had, and I still have as a result.  Thus, I'm not too confident at this point with raising tickets for random errors like this.


I was hoping to see if others are having these issues.  It has definitely happened before where there are problems I have no control of.  If others are having issues, then the best I can do is just wait it out anyway.  No sense in messing with my code.  Its no me.

Hi @martinav ,


I am also having Connector issues on my PowerApps today...

I am asuming it is to do with the below Service Health Incident in the 365 Admin Portal??


Office 365 Portal/SharePoint Online - "Can't run Client Side Object Model (CSOM) and Application Programming Interface (API) scripts"


I would also agree with you about the potential folly of logging tickets with the helpdesk...


I had an issue the other day with Users suddenly not being able to access SPO, and as I was out all day, I referred the problem to the helpdesk. They spent the entire day going back and forth, adding/removing users, putting users in and out of groups over and over again, and referring to "technical teams" before coming back and trying exactly the same actions for a 5th or 6th time. Even though they couldn't find the problem after 8 hours, their suggested workaround was to give all the users Full Control permissions as they still couldn't diagnose or fix the issue!

Once I got home and had a chance to take a look, it took me 15 minutes to diagnose and fix - the custom Permission Level I had created had somehow corrupted overnight. I told the support desk what the problem was and how I solved it, and they suddenly went very quiet...


I figure I should invoice Microsoft instead of the other way around!



I started facing the same annoying error a day ago!

  • Using Sharepoint Lists
  • Occurs with different Sharepoint lists, any time
  • Tried to remove connector and add again, tired to clean cache, disable experimental settings - nothing helps...


@james_hathaway ,


I ended up creating a ticket anyway.  They made the mistake of suggesting I delete a connector, and recreate it.  I was polite, but was emphatic about how doing that is detrimental to failure of ALL of your flows.  The time I, against my better judgement, followed their advice to delete "duplicate" connectors, it took me 3 days to recover.  I still have had lingering issues with failed SP actions that fail for no apparent reason, except the fact that I messed with the connectors.  It is VERY bad advice to delete connections.  Of course, after doing all of that effort, it was not a day that the system itself created another duplicate SP connection.  It happens.  


Anywho...  I sent support a fiddler trace, and I fully expect that they will call me back (which they do), ask me to "try it again", and when it does not error again, say all is good and if I have any more questions... then close the case.  When all along, the only solution is really just to sit it out and wait for them to fix whatever back-end issue there is.  Dont expect a reason.  But, do expect it will happen again, or something like it.


My history had been about one issue like this a month.  To the credit of MS, these issues have become fewer.  Perhaps one every other month now.  It generally takes 2-3 days for the issues to go away.  


I'm actually logging issues automatically by using a flow to record the status screens for both PA and Flow.  Its kind of buggy, but it is making me a history of issues in SP I can go back and refer too.  This post shows a way of stripping the data from the status web pages.  I then create a SP record from the data.





@aurelijusm ,


Yea, you are just going to have to wait this one out.  Its not anything you have done wrong.  Also read the post I left just after yours.  Be VERY careful deleting connectors.  All usage  does not all gracefully pickup the new connector when you add it back.  This can cause serious issues with your Flows.  They may fail after doing that, and its very cumbersome to fix.  

@martinav ,


I've just noticed that all 20 flows are not working now, as you said...christ...I hope I wont spend hours to fixing the connection now.

I am wondering why it is not possible to get any reason for the issues like this? In the end it is preventing users to use the app and you can actually, as example, miss some some data since it wont be saving or whatsoever - it is kind of major issue...

@aurelijusm ,


A couple things you can do...


Go to the failed actions (generally SP and Office365 ones are notorious) and see if there are multiple connectors.  Pick another one.  See if it goes.  If not, I have had to do a "save-as" on the flow, then go to each powerapp, and delete the old flow name, and re-add the new flow name, and fix all of the references to it in your powerapp statements.  A pain in the ASS but it generally works.




I really dont know why these screw up like this when you delete/re-create a connection.  Especially since MS support tell you to do that all the time too.  Its a major issue.  I have like 80 flows.  

Frequent Visitor

I'm having the same error, with sharepoint list. I don't know why? We have no changes anything in our apps.

Helpful resources


Take a short Community User Survey | Help us make your experience better!

To ensure that we are providing the best possible experience for Community members, we want to hear from you!    We value your feedback! As part of our commitment to enhancing your experience, we invite you to participate in a brief 15-question survey. Your insights will help us improve our services and better serve the community.   👉 Community User Survey    Thank you for being an essential part of our community!    Power Platform Engagement Team  

Tuesday Tip | How to Get Community Support

It's time for another Tuesday Tip, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.       This Week: All About Community Support Whether you're a seasoned community veteran or just getting started, you may need a bit of help from time to time! If you need to share feedback with the Community Engagement team about the community or are looking for ways we can assist you with user groups, events, or something else, Community Support is the place to start.   Community Support is part of every one of our communities, accessible to all our community members.   Within each community's Community Support page, you'll find three distinct areas, each with a different focus to help you when you need support from us most. Power Apps: Power Automate: Power Pages: Copilot Studio:   Community Support Form If you need more assistance, you can reach out to the Community Team via the Community support form. Choose the type of support you require and fill in the form accordingly. We will respond to you promptly.    Thank you for being an active part of our community. Your contributions make a difference!   Best Regards, The Community Management Team

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!

Calling all User Group Leaders and Super Users! Mark Your Calendars for the next Community Ambassador Call on May 9th!

This month's Community Ambassador call is on May 9th at 9a & 3p PDT. Please keep an eye out in your private messages and Teams channels for your invitation. There are lots of exciting updates coming to the Community, and we have some exclusive opportunities to share with you! As always, we'll also review regular updates for User Groups, Super Users, and share general information about what's going on in the Community.     Be sure to register & we hope to see all of you there!

April 2024 Community Newsletter

We're pleased to share the April Community Newsletter, where we highlight the latest news, product releases, upcoming events, and the amazing work of our outstanding Community members.   If you're new to the Community, please make sure to follow the latest News & Announcements and check out the Community on LinkedIn as well! It's the best way to stay up-to-date with all the news from across Microsoft Power Platform and beyond.    COMMUNITY HIGHLIGHTS   Check out the most active community members of the last month! These hardworking members are posting regularly, answering questions, kudos, and providing top solutions in their communities. We are so thankful for each of you--keep up the great work! If you hope to see your name here next month, follow these awesome community members to see what they do!   Power AppsPower AutomateCopilot StudioPower PagesWarrenBelzDeenujialexander2523ragavanrajanLaurensMManishSolankiMattJimisonLucas001AmikcapuanodanilostephenrobertOliverRodriguestimlAndrewJManikandanSFubarmmbr1606VishnuReddy1997theMacResolutionsVishalJhaveriVictorIvanidzejsrandhawahagrua33ikExpiscornovusFGuerrero1PowerAddictgulshankhuranaANBExpiscornovusprathyooSpongYeNived_Nambiardeeksha15795apangelesGochixgrantjenkinsvasu24Mfon   LATEST NEWS Business Applications Launch Event - On Demand In case you missed the Business Applications Launch Event, you can now catch up on all the announcements and watch the entire event on-demand inside Charles Lamanna's latest cloud blog.   This is your one stop shop for all the latest Copilot features across Power Platform and #Dynamics365, including first-hand looks at how companies such as Lenovo, Sonepar, Ford Motor Company, Omnicom and more are using these new capabilities in transformative ways. Click the image below to watch today!     Power Platform Community Conference 2024 is here! It's time to look forward to the next installment of the Power Platform Community Conference, which takes place this year on 18-20th September 2024 at the MGM Grand in Las Vegas!   Come and be inspired by Microsoft senior thought leaders and the engineers behind the #PowerPlatform, with Charles Lamanna, Sangya Singh, Ryan Cunningham, Kim Manis, Nirav Shah, Omar Aftab and Leon Welicki already confirmed to speak. You'll also be able to learn from industry experts and Microsoft MVPs who are dedicated to bridging the gap between humanity and technology. These include the likes of Lisa Crosbie, Victor Dantas, Kristine Kolodziejski, David Yack, Daniel Christian, Miguel Félix, and Mats Necker, with many more to be announced over the coming weeks.   Click here to watch our brand-new sizzle reel for #PPCC24 or click the image below to find out more about registration. See you in Vegas!     Power Up Program Announces New Video-Based Learning Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram. These include a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the image below to find out more!     UPCOMING EVENTS Microsoft Build - Seattle and Online - 21-23rd May 2024 Taking place on 21-23rd May 2024 both online and in Seattle, this is the perfect event to learn more about low code development, creating copilots, cloud platforms, and so much more to help you unleash the power of AI.   There's a serious wealth of talent speaking across the three days, including the likes of Satya Nadella, Amanda K. Silver, Scott Guthrie, Sarah Bird, Charles Lamanna, Miti J., Kevin Scott, Asha Sharma, Rajesh Jha, Arun Ulag, Clay Wesener, and many more.   And don't worry if you can't make it to Seattle, the event will be online and totally free to join. Click the image below to register for #MSBuild today!     European Collab Summit - Germany - 14-16th May 2024 The clock is counting down to the amazing European Collaboration Summit, which takes place in Germany May 14-16, 2024. #CollabSummit2024 is designed to provide cutting-edge insights and best practices into Power Platform, Microsoft 365, Teams, Viva, and so much more. There's a whole host of experts speakers across the three-day event, including the likes of Vesa Juvonen, Laurie Pottmeyer, Dan Holme, Mark Kashman, Dona Sarkar, Gavin Barron, Emily Mancini, Martina Grom, Ahmad Najjar, Liz Sundet, Nikki Chapple, Sara Fennah, Seb Matthews, Tobias Martin, Zoe Wilson, Fabian Williams, and many more.   Click the image below to find out more about #ECS2024 and register today!   Microsoft 365 & Power Platform Conference - Seattle - 3-7th June If you're looking to turbo boost your Power Platform skills this year, why not take a look at everything TechCon365 has to offer at the Seattle Convention Center on June 3-7, 2024.   This amazing 3-day conference (with 2 optional days of workshops) offers over 130 sessions across multiple tracks, alongside 25 workshops presented by Power Platform, Microsoft 365, Microsoft Teams, Viva, Azure, Copilot and AI experts. There's a great array of speakers, including the likes of Nirav Shah, Naomi Moneypenny, Jason Himmelstein, Heather Cook, Karuana Gatimu, Mark Kashman, Michelle Gilbert, Taiki Y., Kristi K., Nate Chamberlain, Julie Koesmarno, Daniel Glenn, Sarah Haase, Marc Windle, Amit Vasu, Joanne C Klein, Agnes Molnar, and many more.   Click the image below for more #Techcon365 intel and register today!   For more events, click the image below to visit the Microsoft Community Days website.    

Tuesday Tip | Update Your Community Profile Today!

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   We're excited to announce that updating your community profile has never been easier! Keeping your profile up to date is essential for staying connected and engaged with the community.   Check out the following Support Articles with these topics: Accessing Your Community ProfileRetrieving Your Profile URLUpdating Your Community Profile Time ZoneChanging Your Community Profile Picture (Avatar)Setting Your Date Display Preferences Click on your community link for more information: Power Apps, Power Automate, Power Pages, Copilot Studio   Thank you for being an active part of our community. Your contributions make a difference! Best Regards, The Community Management Team

Top Solution Authors
Top Kudoed Authors
Users online (3,602)