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Frequent Visitor

Share Issue - Users not all displaying

Hi, I'm having a weird issue in the Sharing option of my Power App. Not all users which have access to the App are displayed in the Share Menu! (see screenshot below). It stops at the letter K alphabetically.

I need to make a certain person a Co-Owner of the App, for sharing rights. But I can't make the person show up, with either filter type and there's no way to search for the user. Not sure why there would be a limit on how many users are displayed here.

 

James

9 REPLIES 9
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Community Champion
Community Champion

Re: Share Issue - Users not all displaying

Kindly recheck whether their names appear in the office 365 admin center
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Frequent Visitor

Re: Share Issue - Users not all displaying

Not sure what you mean by admin center. The person is part of the organisation with an Office365 account and should show up.

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Community Champion
Community Champion

Re: Share Issue - Users not all displaying

Hi @JimiJ808 ,

 have this issue regularly with the number of people some of my apps are shared with.

Have you tried starting typing the name into the search box? It should bring up what you need and if you keep typing the full name and the person is already there, it will tell you as below. If they are not in the list, you need to talk to your O365 Administrator.

ShareList.png

 

 

 

 

 

 

 

 

 

 

 

 

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

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Frequent Visitor

Re: Share Issue - Users not all displaying

Hi @WarrenBelz , of course I've tried searching the person but it just states "this person already has access to the app" - there's no way of filtering the person out and changing their rights to Co-Owner! It's like there's a number limit on the viewable users.

 

Small things like this irritate me about Powerapps.. like why is this a problem? How can you not see every person that has access to the app??

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Community Champion
Community Champion

Re: Share Issue - Users not all displaying

Thanks @JimiJ808 ,

I was not entirely clear about that from your first post. 
How many users are sharing it - I have about 150 although the user eventually comes up in search to allow the changing of permissions such as yours.

Also have you tried in different browsers or even devices. I am on an iPad presently and to my surprise, my big list works and searches perfectly on it using a Chrome browser

Other than this, the only way I can think of for you would be to start deleting some and make a note of them, then when you find and change the one you need, put them back.

I agree frustrating..

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Microsoft
Microsoft

Re: Share Issue - Users not all displaying

Hello @JimiJ808 ,

 

I have tried to reproduce the same issue as you reported and in my end it brought me all the users I've shared with.

 

users in share option.png

 

Could you please retry the operation on your end and see if it is still reproducible? Also try in another browser please.

This behavior is not expected if you still have it, please raise a support request and we can better assist you.

 

Best Regards,

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Community Champion
Community Champion

Re: Share Issue - Users not all displaying

Thank you @danielbazetto ,

Mine work on most shares as well. PowerApps as good as it is, still has bugs that frustrate and confuse even experienced users.

As I mentioned, browsers and devices have an impact on a lot of things.

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Frequent Visitor

Re: Share Issue - Users not all displaying

@danielbazetto 

 

As I've stated above, this is currently the situation with an App at work. I've tried multiple browsers all with the same thing.

 

The number of users viewable in the Share menu is capped at 50 persons - perhaps you didn't add that many on your test.

Also it would be handy if Powerapps actually showed the number of users who had access to an app. 

 

Please remove your comment as the accepted solution and advise how I can raise a support request to get this issue solved.

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Microsoft
Microsoft

Re: Share Issue - Users not all displaying

Hi @JimiJ808 

 

You are correct I did my test with around 15 users only, in order to formally report this issue and allow us to proceed with investigation please raise a support request with the link below:
https://admin.powerplatform.microsoft.com/support


Regarding any suggestion you might have to make our product better or to have inclusion of new features/functionality I strongly encourage you to use the link below to provide the idea/suggestion:
https://powerusers.microsoft.com/t5/Power-Apps-Ideas/idb-p/PowerAppsIdeas

 

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