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Regular Visitor

SharePoint 2013 unauthorized 401

Connecting to on-prem SharePoint 2013 doesn't work and says 401 Unauthorized.

 SharePoint site is using SSL and is path based. Login I'm using is correct and able to visit SharePoint site that returns 401 error

Error message is just "401 UNAUTHORIZED" with correlation id. It pops out when I try to "Connect to a SharePoint site" (creating new App). Creating connection (where I can select proper gateway) is working but connecting to ends with error. The account I'm using has access to site and is also able to visit the site in browser. The account is farm admin and has Full control through User policy on web application.

I tried with 3 colleagues accounts and it didn't work, I always get the same error message.

The gateways was installed and works perfectly (I also use it for Power BI)

Let me know if you can help me

Community Support
Community Support

Re: SharePoint 2013 unauthorized 401

Hi alejandrol


Have you tried with another SharePoint site? Since you said that creating the connection is working but only to this site ends with error, I suspect that this is caused by the SSL setting.




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Regular Visitor

Re: SharePoint 2013 unauthorized 401

Hi Mona,

No, I Haven't. There's only one site (and plenty of subsites) in our company. Unfortunately, I couldn't.

I'll check again if it's related to the settings.

Thank you!

Frequent Visitor

Re: SharePoint 2013 unauthorized 401

I have this same issue. Did you find a resolution?

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