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litze
Frequent Visitor

SharePoint data source refresh stopped working

Seems there is are timing problems with the refresh of SharePoint data sources:

I just added a new field to a SharePoint list and did the refresh of the data source as usual, but the new field is not showing up.
Closed everything and tried again, still not loading.
It worked for me with 3.20022.19 now with 3.20023.3 seems to be broken.

I tried the workaround deleting and reconnecting the data source, but did not work!

The changes in the SharePoint list are definitely there. I entered some test data into the new field.
After renaming the new field again, and some new refreshes after probably 10 minutes the new field showed up in Powerapps but the initial name that has been changed in the meantime. Looks like I have to wait for another 10-15 minutes.
Is this related to high loads on the platform?
Can you please check?

1 REPLY 1
Community Support
Community Support

Re: SharePoint data source refresh stopped working

Hi @litze ,

Do you mean that data in sharepoint list not refresh in time in powerapps?

Here are some tips that may help you:

1)whether you've update successfully in sharepoint list.

Please check this in your sharepoint list.

2)how many records in your sharepoint list? how do you display the latest record in powerapps? what formula, what control you use?

If too much data in data source, it may occur delegation problem, which leads to not displaying data correctly.

3)try to recreate the connection with sharepoint list and save your app, republish the app.

Too old version of powerapps may lead to some problems too.

4)whether you use too complex logic in your formula?

This may make your app not perform good.

Here's a doc about some tips of improving app's performance:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/performance-tips

5)try other browsers, update your browser to the latest version, clean your browser's cache

6)make sure you are in a good condition of network

7)try to recreate an app connected with this sharepoint list

 

If the problem still exists, I suggest you open a ticket here:
https://powerapps.microsoft.com/en-us/support/pro/ticket/

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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