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SachinG31
Helper IV
Helper IV

Shared Power APP gets disappear from Users phone

Hello Experts ,

 

I have one Power App which i have shared with around 30 users to use , sometimes this apps gets disappear from user phone inside power app does not come even after refresh or kill the APP. Anyone have idea about this issue. i am not doing anything with shearing 

It shows like this.

SachinG31_0-1627964745456.jpeg

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-xiaochen-msft
Community Support
Community Support

Hi @SachinG31 ,

 

vxiaochenmsft_0-1628066920344.png

 

And clean the cache will not have a bad effect.

 

Best Regards,

Wearsky

View solution in original post

6 REPLIES 6
v-xiaochen-msft
Community Support
Community Support

Hi @SachinG31 ,

 

Sometimes I also encounter this phenomenon.

Please try to refresh your app list in 'All apps'.

I found the disappearing app in this way.

 

In addition, you could also try to clear the cache or reinstall your App.

 

Best Regards,
Wearsky
If my post helps, then please consider Accept it as the solution to help others. Thanks.

 

Hello @v-xiaochen-msft , Thanks for hearing this, do you know why it is happening and, is there any permanent solution to fix it?

v-xiaochen-msft
Community Support
Community Support

Hi @SachinG31 ,

 

Unfortunately, there is no good solution currently .

You could post your ideas here.

 

Best Regards,

Wearsky

Hello @v-xiaochen-msft , the screen shot which i have attached previous there is no option to refreshed , like you advised before.

Also i found option to clear cache it says below , how it will effect if done by the user with whom app is shared , please advise 

SachinG31_0-1628066571698.jpeg

 

 

v-xiaochen-msft
Community Support
Community Support

Hi @SachinG31 ,

 

vxiaochenmsft_0-1628066920344.png

 

And clean the cache will not have a bad effect.

 

Best Regards,

Wearsky

View solution in original post

@v-xiaochen-msft , Thank you so much for you quick response and help.

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