Solution brainstorming for Help Desk

[Ed_C]

Hi

I built a Help Desk app using one SharePoint List,

I would like to let ticket creator to attach the file/img for the issue,

and the operator to submit the solution with document or img too (There are already exist a input text box for the operator to type in the solution) .

I want 2 attachment box to separate the issue attachment and solution attachment, but I found the Power Apps seem only can exist 1 attachment. Any solution?
Or make a dialog box in rich text?<-- I don't know how to build it too😫.

Btw, I am the beginner of Power Apps and Flows, if it possible please explain it more detail, thanks so much.

[notj]

There's a rich text editor in the input menu.