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Frequent Visitor

Sorry, we didn't find that app - error message

Hi - I created my first power apps app last week, and in Share, I added a number of users with "Can Use" access.


One can access it fine using the web link I sent them, another cannot.


The message they are gettng is:


"Sorry, we didn't find that app."


I have removed, and readded her to the "share" screen - but still the same (she is getting the automated welcome messages from powerapps with the links).


Can anyone suggest what may be wrong, or how I can fix this please?


Thanks for any help,



Community Support
Community Support

Hi @marktait,


What is the data source in this app? Please first check if the user has the proper permission on the data source. For example, if it's a SharePoint list, let the user to access the list directly in web and see if he could read and edit the items.


Then let the user change other browsers/devices to have a test. Make sure that he has a PowerApps license too.




Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi - thank you for the response.


The data source is a sharepoint list.


The user doesn't have access to the list - but I've cleared her browser cache, and for some reason, she is now able to access the power apps app.


I'm not certain why that is connected - but it's a suggestion for anyone else who may get this error.


Thanks, Mark

Frequent Visitor

this also just suddenly started happening today for my users, no change to apps or data sources or permissions

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