cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
marktait
Frequent Visitor

Sorry, we didn't find that app - error message

Hi - I created my first power apps app last week, and in Share, I added a number of users with "Can Use" access.

 

One can access it fine using the web link I sent them, another cannot.

 

The message they are gettng is:

 

"Sorry, we didn't find that app."

 

I have removed, and readded her to the "share" screen - but still the same (she is getting the automated welcome messages from powerapps with the links).

 

Can anyone suggest what may be wrong, or how I can fix this please?

 

Thanks for any help,

 

Mark

3 REPLIES 3
v-monli-msft
Community Support
Community Support

Hi @marktait,

 

What is the data source in this app? Please first check if the user has the proper permission on the data source. For example, if it's a SharePoint list, let the user to access the list directly in web and see if he could read and edit the items.

 

Then let the user change other browsers/devices to have a test. Make sure that he has a PowerApps license too.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi - thank you for the response.

 

The data source is a sharepoint list.

 

The user doesn't have access to the list - but I've cleared her browser cache, and for some reason, she is now able to access the power apps app.

 

I'm not certain why that is connected - but it's a suggestion for anyone else who may get this error.

 

Thanks, Mark

Ry2jericho
Advocate I
Advocate I

this also just suddenly started happening today for my users, no change to apps or data sources or permissions

Helpful resources

Announcements
PA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

This training provides practical hands-on experience in creating Power Apps solutions in a full-day of instructor-led App creation workshop.

Microsoft Build 768x460.png

Microsoft Build is May 24-26. Have you registered yet?

Come together to explore latest innovations in code and application development—and gain insights from experts from around the world.

May UG Leader Call Carousel 768x460.png

What difference can a User Group make for you?

At the monthly call, connect with other leaders and find out how community makes your experience even better.

Top Solution Authors
Top Kudoed Authors
Users online (3,064)