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It seems as if adding https://web.microsoftstream.com/ to IE’s list of trusted sites corrects the issue where IE11 on Windows 7 cannot play a video hosted on Office 365’s Stream platform. I want to do some more testing on different devices but I am able to reliably cause and correct this issue by updating the list of trusted sites.
One last point. You can create a channel on youtube that is only accessable using a link. It is unlisted so external users will not see the videos unless teh have the link. As you build this into Powerapps even users will not know the URL of the video
This has been working for us with Windows 7 users and IE 11 up until the last couple of days when reports of this error started coming in.
We have used YouTube in the past, and moved all our videos over to Stream to take advantage of our Office 365 tool set. We do not desire to go back to YouTube.
This seems to be an authentication error underneath it all - has anyone else faced this challenge and might have a solution for Stream use with IE 11 and Windows 7?
There's been some changes in IE 11 within the last few months (for example, the IE team changed document mode emulation from IE 10 to IE 11 and this has stopped web parts from being moved around on classic SharePoint Online sites) - and I'm wondering if this may be another change that has inadvertently affected the authentication within SharePoint Online for Stream videos.
Or perhaps something else?
Much appreciate your help.
Precisely the same issue noted here with Windows 7 machines with IE11 accessing embedded Stream video on a modern Office 365 Group SharePoint page. Ironically, it works fine in Chrome but the corporate image sets IE as the default browser. Asking thousands of users to download and open link in Chrome is not really an option.
I've just begun to think about use cases for Stream so a complete inability to integrate with existing Office 365 SharePoint sites is not very confidence inspiring to say the least... hoping to hear some feedback on this. I just talked up Stream as an alternative to media hosting platforms in use currently (when will I learn...) and now one of the most basic features seems not to work properly.
Thanks for the response - it helps to know that it is not just our environment. Interestingly, Edge does not work with Stream on Windows 7 within SharePoint either. Only Chrome.
Thanks for this response. We are having a look at adding the Stream URL into the Trusted Sites for our IE 11 Windows 7 GPO. Note that Stream viewing from embedded links in SharePoint Online works just fine from within and without the network in Windows 10. It's IE 11 on Windows 7 that doesn't work within SharePoint Online.
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