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Qing
Helper I
Helper I

The Powerapps Studio couldn't open with Chrome Browser and Edge Browser

Hello Teams,

I couldn't open my Powerapps Studio with any browser. When I open the studio, it will pops up a dialog as the below.

I have tried many times. It still displays like the following snapshot. My Powerapps plan is PowerApps for Office 365 K1.

Could you please give me some advice?

------------Powerapps Session Details--------------------------

Timestamp: 2020-02-06T04:44:50.079Z
Session ID: 1f755c90-489a-11ea-a711-291eb3e76bb4
Tenant ID: 9ea41729-4be8-4b02-a8d3-df3f984cecbe
Object ID: dc093c0b-caae-4e8f-9556-64d71878d34b
Build name: 0.0.20200203.3-2001.4-prod
------------Powerapps Session Details--------------------------

Issue.PNG

 

1 REPLY 1
v-xida-msft
Community Support
Community Support

Hi @Qing ,

Could you open your PowerApps well before?

 

Please consider take a try to clear cache of your browser, then sign in PowerApps with your proper credential, check if the issue is solved.

 

Also please consider sign in PowerApps using different browsers, check if the issue still exist. Please check if the license of your Office 365 license has been expired, if true, please extend your Office 365 license to fix this issue.

 

If the issue still exists, please consider submit an assisted support ticket through the following link along with the Session ID and Tenant Id:

https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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