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aboelmaatey
Frequent Visitor

There's a problem with PowerApps Studio right now. Please try again later.

‎10-16-2019 01:33 AM

I faced a problem when trying to do any action in PowerApps (like creating new app, or customizing a SharePoint List Form) it response by the following message (attached):

There's a problem with PowerApps Studio right now. Please try again later.

 

Please I need to solve this Issue ASAP.

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iAm_ManCat
Super User
Super User

‎10-16-2019 02:00 AM

First steps I would do:

Clear your cookies, delete all browser history and cached files.

 

Try a different browser. If it doesn't work on another browser, check whether your account is licensed.

 

If it doesn't work on another browser and your licensing is fine, then I would raise it with Microsoft directly using your O365 Admin Centre (or ask your IT team to do this if you're not in IT), or else with your Microsoft Partner if you have a partner that you deal with for these kinds of queries.


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


Message 2 of 19
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aboelmaatey
Frequent Visitor
In response to iAm_ManCat

‎10-16-2019 02:15 AM

Hi ManCat,

Thank you for your reply.

Please note that i already did the following actions:

1- Clear all my browsers cookies, delete browsers history and cached files.

2- Try a different browser (Chrome, ie, edge).

3- check whether your account is licensed (I tried three accounts, two of them are licensed and one is trial).


After all of these, the message still displayed for each case.

 

Message 3 of 19
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Jonfarmer4999
Helper III
Helper III
In response to aboelmaatey

‎10-16-2019 02:29 AM

Hi

 

I am also getting this issue. I have also cleared browsing data and cookie et al and still get this message when trying to open my power aapp

 

The app didn't start correctly. Try refreshing your browser.

If the app worked previously, try opening with a previous version of the web player.

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iAm_ManCat
Super User
Super User
In response to Jonfarmer4999

‎10-16-2019 03:12 AM

Ok, let us try narrow it down then.

 

What continent are we each on?

I'm UK-based and not facing the issue - anyone else having the issue based in UK? If yes, then we can rule it out being a regional issue.


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


Message 5 of 19
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Jonfarmer4999
Helper III
Helper III
In response to iAm_ManCat

‎10-16-2019 03:14 AM

I'm also in the UK.

 

The Power App works in the mobile app but not in a browser.

 

Regards

 

Jon

Message 6 of 19
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iAm_ManCat
Super User
Super User
In response to Jonfarmer4999

‎10-16-2019 03:24 AM

Ok, thanks for confirming. Have you tried restoring the App to a previous stable version?

 

Flagging in @v-monli-msft who will have more information available regarding this than I do - Do you know what may be causing this issue for these users?


@iAm_ManCat
My blog


Please 'Mark as Solution' if someone's post answered your question and always 'Thumbs Up' the posts you like or that helped you!


Thanks!
You and everyone else in the community make it the awesome and welcoming place it is, keep your questions coming and make sure to 'like' anything that makes you 'Appy
Sancho Harker, MVP


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Jonfarmer4999
Helper III
Helper III
In response to iAm_ManCat

‎10-16-2019 03:26 AM

Hi

 

When I try to restore the systems tells me the app is locked for editing. 

 

Regards

 

Jon

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Jonfarmer4999
Helper III
Helper III
In response to iAm_ManCat

‎10-16-2019 03:26 AM

Also the system is asking me repeatedly to sign in

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aboelmaatey
Frequent Visitor
In response to Jonfarmer4999

‎10-16-2019 03:59 AM

It also happened with me, it's clear this is a Microsoft issue.

Message 10 of 19
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