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Helper II
Helper II

This App isn't opening correctly - Error goes away after a few hours after publishing the app

This issue started happening about a week ago. 


No changes in datasources, major functionality, etc. After publishing the new version, powerapp will not launch on mobile device for a period of time until it eventually does, without republishing or making any changes.


Anyone else running into this?

Community Support
Community Support

Hi @AFWright ,

Do you mean that the latest version will not display correctly in mobile device until a few hours later?

I've made a similar test but not met the same problem like your description.

After I published my new version in website, I could ran this latest version in mobile device, no need to wait for a few hours. I just waitted a few seconds.

Do not forget to refresh your PowerApps in mobile device. Or reopen it.

I suggest you uninstall your PowerApps, reinstall the latest version, clean your PowerApps' cache and try again.

Here's my mobile device system: ios 12.4.1

Please check whether your device meets the requirements:



Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

That is correct, I could be starting or already have launched the previous version and see the pop up for the update. Once updated, the app will fail to launch for a period of time. 


The device does satisfy all the requirements. I will try reinstalling PA on my phone and see if that yields any results. 

I believe this is a bug with the most recent version of PowerApps for iOS. It launches the app fine if you force close PowerApps and start over.

Not applicable

Hi @AFWright are you still experiencing this issue? 



Sporadically.  Have to relaunch Powerapps a number of times to get it to work.

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