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This PowerApp didn't install correctly. Please try again.

I'm liking PowerApps so far since it appeared on our Office 365 instance, but every App I make seems to have this error after a few save/exits and I have to start all over again. It's really annoying having my work corrupted over and over.


I click on more details and the only information I recieve is :



"Session ID: dfc58218-b070-9cfb-6574-2671b3868652"

Community Champion
Community Champion

This issue just popped up for one of my users. They have been using the app without issue for ~2-3 weeks. Only one user has issue. 


What is the resolution at this point?
Thank you

Community Champion
Community Champion



Sorry to see this.

Can you please provide a session ID?


On this screen you just need to hit "more"

I'll try. User is 2 timezones away and not responding at this time. Will forward asap.

That's ok, just update this thread as you have this information so we can dive deep into it.


I too am seeing the same issue.

Session ID: 15c8a303-7a4e-453a-9ca1-0cb0e72e8033

Hi @ericonline ,

It's strange to see this happen suddenly, for only one user, without any updates to the app.

We will take a deep dive after we get the Session ID.

At the mean time, can you suggest the user try cleaning cache (PowerApps home page -> Open drawer from top left corner -> hit "Clear cache" under "HELP")? This will force redownloading and reinstalling the app.

Hi @Craig2 

Thanks for providing the session ID. We will take a look immediately.

You could also try the cleaning cache approach mentioned above before we have any updates from looking at your Session ID

I tried clearing cache, but it did not work

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