This app isn't working

[SiemersC]

Got a user trying to load an app that other users have no issue. They get the message below.

Here's things I've had them try:

• Clear browser cache
• InPrivate browser session
• Make sure O/S up-to-date

Right now I've turned off their PowerApps license and will shortly turn back on to see if that toggles it.

Any other suggestions?

App ID: 3b83d890-7b9c-4511-9f61-3efe1638b779

[BCLS776]

A few more things to try:

• a different browser
• ensure they have access to the underlying data and the app has been shared with them
• make sure they are part of any MS365 Groups or security roles necessary for your app

Let us know if you get it working!

[SiemersC]

They've tried Edge and Chrome.

The data is contained within the form itself, so no access needed. The app is just a form that emails what is entered into the form.

No specific security requirements and have an All Staff DL that is assigned access to app.