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Mathew12
Frequent Visitor

This app stopped working. Try refreshing your browser.

This app stopped working. Try refreshing your browser.

If the app worked previously, try opening with a previous version of the web player. Session ID: e4ac6c3a-24d5-4bc8-869c-2a15d729ae6a

 

Restarting or changing browser didn't work.

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Accepted Solutions
SeanHenderson
Impactful Individual
Impactful Individual

It could be a new policy applied by your IT department. A firewall may be blocking access to critical files. Try asking your network administrator if they have made any changes recently.

View solution in original post

8 REPLIES 8
SeanHenderson
Impactful Individual
Impactful Individual

Hi @Mathew12 

 

Did this happen after you made changes to your app?

no,  I didn't make change.Am getting this error on all Apps.

SeanHenderson
Impactful Individual
Impactful Individual

Are other users getting the same error, or just you?

Yes, other users are also getting same error.

SeanHenderson
Impactful Individual
Impactful Individual

It could be a new policy applied by your IT department. A firewall may be blocking access to critical files. Try asking your network administrator if they have made any changes recently.

View solution in original post

Hi @Mathew12 ,

1)Please try to resave and republish this app.

This problem may be cased by powerapps' updating.

2)Please check whether your system still meet powerapps requirements:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/limits-and-config

3)please clean your browser's cache, update it the latest version and try again.

3)try another browser

4)Sign out and sign back in.Make sure that you've entered right information.

If the problem still exists, I suggest you ask for help here:

https://powerapps.microsoft.com/en-us/support/pro/ticket/

 

 

Best regards,

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you.  It was a firewall issue.  Change has been made from IT side and apps are working fine. 

I am also receiving This app stopped working. Try refreshing your browser. error

 

I have cleared cookies and cache from all browsers, whitelisted cookies for apps.powerapps.com and make.powerapps.com and turned off all advanced settings, saved and republished the app. I still receive the error on launch.

 

I am however, able to preview the app and it runs perfectly in preview.

 

My most recent session IDs are f4ddf2ba-e0e6-4659-bcc5-9747086253d3 and ee9da3ea-e007-476e-8a79-2911f2ace09b

 

Please help.

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