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Ticketing Tool: Unexpected items change


I have come during the testing of our app to very interesting issue.


I have ticketing tool, whose are selected from 4 different galleries. As I am reaching the gallery I am setting variable lets say "IDent" to the appropriate category (gallery). As I open on the edit form, I edit something, save it (which runs flow that update another field) the item is switched to another one as the timer refreshes the data source after 7s after submission.


However there is no sign, that any action should reset the IDent or for example change the item itself. Any clues?

Community Support Team
Community Support Team

Re: Ticketing Tool: Unexpected items change

Hi @Anonymous,


Could you please share a bit more about your scenario?

Do you use the "IDent" variable to store the appropriate gallery control within your app?

Further, could you please share a screenshot of your flow's configuration?


If you could provide more details about your scenario, we would provided a proper workaround for you.


Best regards,



Community Support Team _ Kris Dai
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