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justinhd83
Helper I
Helper I

Ticketing system

Hi power apps sucks i am probably going to get fired because of power apps

 

i have a list in sharepoint cloumns are

Title

Description Text and compulsory field

Category Choice drop down

Percent number shown as percentage

Priority drop down menu high, medium, low

Task Status drop down menu Not Started, In Progress, Completed

Assigned To Name/Person Field

 

Ok so i generated the app in power apps but it populates all the fields so i make the fields Percent,Task Status, Assigned To

Not visible great user cant see it only problem neither can i, then try to create a new screen for the fields i want to see add a screen it only gves me three field hobble my way through that save app cant find my screen created.

So i create a flow basically when item created in sharepoint using app  via link on sharepoint main page once app sua email to myself, generate another condition that says Or based on task status equal to In progress generate a new email that says task staus updated this goes to person that created the ticket, generate another condition that says Or if Task status is equal to Completed create a email to creator of ticket and myself to say ticket closed.Great save try to kick of flow get 6 emails realise that the Or part doesnt kick off when i change the status because there is no trigger.

 

Amy ideas on how this can be redone, i have looked for flows that simply say when list is updated send a email nothing

 

If anyone can assist me ill appreciate i have watched the power apps videos read items i am still not getting the hang of it

Thanks

 

11 REPLIES 11

Evening so i have a quick question

the foundation of my flow works however ive noticed today that any edits in the sharepoint list to existing items kicks the flow off for all is there a way to add delays to the flow or checkers so that only the line being worked with generates a flow?

Hi all i would like to complete something i want to create a step in my flow that looks at the tickets that have been completed once status has reached completed it moves it out of the app this is to minimize the amount of tickets in the view 

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