Token renewal failed in PowerApps linked to MS Teams
We have an issue in our company which started today, where when there are Power BI reports which include PowerApps and these PBI reports are published in Microsoft Teams, the PowerApps don't load. Instead, it shows a sign-in button. After clicking the button, it takes us to a browser to verify our sign in and the token renewal failure error appears.
Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).
This issue is affecting all of our users and all of our PowerApps which are linked in Teams. Opening the Power BI reports which include these PowerApps in Browser, or editing the PowerApps, works fine.
Moreover, when loading the powerapp again after clicking on the sign in button, the sign in button doesn't show up at all anymore and only general "tutorial" on how to link PBI report with PowerApps appears (see attached image)
Any idea how to solve this?
I tried clearing browser cache but that didn't help.
Now, this issue has been fixed within Power BI service. On your side, please consider remove the "PowerApps Custom Visual" from your BI report, then re-create a new one in it, then re-publish your BI report again, then re-embed this report in your MS Teams, then check if the issue is solved.
Community Support Team _ Kris Dai If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.