Trying to recover a deleted powerapp

[Siamak]

I have accidentally deleted a powerapp and am desperate to recover it. I have followed the instructions on this page http://powerappsguide.com/blog/post/general-how-to-restore-undeleting-an-app but when I try to list all deleted apps, the command returns nothing. Is it possible to restore the deleted apps in any way?

[AngeloG]

Are you sure your're Environment admin and did you try on correct environmnet? Another idea is...create news app "Test"  and delete it...only to check if you can recover it correclty.

[Siamak]

Thank you Angelo

No, I am not sure if I am Environment admin. But I could go as far as listing all the PowerApps I created (excluding the deleted ones). Is there a way I finding out if I am Environment admin? I am not sure who in our institution might be.  

[timl]

Hi @Siamak 

I'm not sure why PowerShell isn't listing your deleted apps. The alternative solution would be raise a support ticket by clicking the 'Create support ticket' button on the following page.
https://powerapps.microsoft.com/en-us/support/  

There's a pretty good track record of Microsoft recovering deleted apps for users, so I'm pretty confident you'll get your app back eventually.

https://powerusers.microsoft.com/t5/Building-Power-Apps/Deleted-an-app-accidentally/m-p/408056

[Siamak]

Thank you for your reply. I'll raise a support ticket and ask for their advice about the list of deleted apps. 

[timl]

Thanks @Siamak - if they can find an explaination as to why your list doesn't include deleted apps, it would be fantastic if you could share that with us here 🙂

[Siamak]

Sure I will. 🙂 

[Siamak]

I raised a ticket about 5 days ago and have received no replies whatsoever from Microsoft. I wish they would at least acknowledge and tell me if they can recover the app for me. @timl do you know if they are always this slow? Or unresponsive? I am sure they have received my message

[timl]

Hi @Siamak 

Sorry to hear about that - In general, I find MS support to be very good - they responded to me within 30mins once when I raised a ticket on a Saturday, and I had a conversation with them over Teams that same day.
Did you receive a ticket number when you raised the issue? It might be worth chasing them by raising another ticket.

[Siamak]

Ah, @timl my bad. I did receive a call from them within half hour of raising the ticket which I completely missed till a few mins ago when they called me again to remind me. I am now in discussion with them about the issue. Thanks a lot for the reply. Will update you on the progress