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Glocoru
Frequent Visitor

UNABLE TO LOGIN IN ANDROID 5.1.1

Hello,

 

I can't login in Powerapps in devices with Android 5.1.1 but it works with Android 6.0.

 

Is there anyway of login? It is a real problem in companies with different devices...

 

Kind Regards.

1 ACCEPTED SOLUTION

Accepted Solutions

We have released v681 today to Play store which we think should fix the login issue on Android devices. Can you please try again with v681?

View solution in original post

19 REPLIES 19
v-monli-msft
Community Support
Community Support

Hi @Glocoru,

 

Is this happening to all your Android 5.1.1? Did you test with multiple phones?

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Rufy_78
Frequent Visitor

Hello,

 

I'm on Android 5.0.2 and i can't login too..

In my windows 10 phone there is no probleme to login.

 

I' ve tried to change data time, restart, clean data, unistall and reinstal and nothing....

 

What you sugest?

Same Issue. It only loops back to the powerapps homepage and get stuck. it is working in browser in same device.

 

Device: Samsung Galaxy Tab A v5.1.1

 

steps taken:

clear cache/data

uninstall/reinstall powerapps

factory reset device

no software update

 

v-monli-msft
Community Support
Community Support

Hi @Glocoru@psraposas@Rufy_78,

 

I have escalated your issue to pg. I will notice you guys the update after they look into it.

 

Sorry for the inconvenience.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you Mona.

 

I'll be waiting for the solution.

 

Kind regards.

Hi @Glocoru@psraposas@Rufy_78,

 

Would any of you guys can provide the session id? You could find it from Account > Session Details:
Capture.PNG

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

It is: c6e7af66-6c34-fcd1-d93d-9d78d6aca2a6

What a ridiculous question Mona

 

We cant log in, so there is no way to get to this area of the application

 

 

JayDee
Helper II
Helper II

Has there been any resolution to this?

I am now experiencing the same issue with Samsung Tab A6 devices that are running Android version 5.1.1

 

Thanks,

Jason

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