I get the following error when opening my app to edit: "Error Opening File - Cannot read property 'autoPointerViewState' of null." I have tried rolling back to a previous version which allowed me to open the file, but after I edit, saved and published it again, the error returned the next time I opened it to edit.
Hi @pete_garvey89 ，
Please try to clean your browser's cache, update it to latest version.
Or try another browser.
Can you try the following and report back?
1. Open chrome in incognito and see if you still see the issue.
2. If incognito works, try clearing the cookie and cache and see if the problem is resolved.
Here's a similar issue that may help you:
If the problem still exists, please ask for help here:
Try below or ask your admin to try the below:
Thanks for the reply -
The error occurs in both explorer and chrome (I use chrome by default)
In chrome under incognito mode, the error occurs as well.
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