Unable to connect to existing or new data sources

[Kruchiver]

My ability to add, edit or view connections to any data sources in my powerapps has disappeared.  Refer to the attached screenshot. 

This is the same for any existing apps that were already created or any new apps.  Can anyone help with this issue

[yashag2255]

Hey @Kruchiver 

Can you try to logout, clear cache and login again to check if the issue still exists?

Also, try to change to a different browser if that helps. This might be a caching issue. 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

[Kruchiver]

Thanks.  I have tried that already, but to no avail.  However, I will try again tomorrow.  It seems to be an issue on my work computer as it doesn't seem to be problem at home.  So your suggestion is probably the likely solution.  I will tag it as solved if it works.

[mogulman]

Use an InPrivate or incognito browser instance to see if problem exists.  This gives you a fresh browser with no cache.  I always do this before going through effort of clearing cache.

[Kruchiver]

I tried incognito in Chrome, but it still was not available.  However, I logged in to powerapps using Internet Explorer and the data sources are there.  So at least I can now use powerapps again.

Thanks 

[v-monli-msft]

Hi @Kruchiver ,

I cannot reproduce your issue. Is this happening to all your apps? Please try to clear cache and test again.

Regards,

Mona

[yashag2255 · Accepted solution]

Hey @Kruchiver 

At times it so happens that PowerApps is best available on the latest version of the browser. I have personally faced such an issue couple of times and when tried with different browser it usually works. Can you check and confirm that your chrome is up-to date with the latest version? 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

[v-monli-msft]

Hi @Kruchiver ,

Have you resolved this issue? If the issue persists in multiple web browsers/devices, please submit a support ticket here to get help.

Regards,

Mona