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cyberco01
Post Patron
Post Patron

Unable to download attachments from attachments control in Powers Apps Form

Dear All,

 

Unable to download attachments from attachments control in PowerApps.

 

Thanks,

Jesly Thomas

1 ACCEPTED SOLUTION

Accepted Solutions

Hi All,

Just in case any one comes across this issue.

I had raised a concern with the MS Support too and below is the response:

 

When using the attachment control to download an attachment, the click won't have any response when using Google Chrome version 83 or the new Microsoft Edge version 83 browser.

Microsoft Team is actively working to resolve this.

As a workaround, use another browser.

 

This is true. It works well for me in Internet Explorer

View solution in original post

9 REPLIES 9
KrishnaV
Super User III
Super User III

Hi @cyberco01,

 

I am not able to reproduce the issue and please find the below working model.

Download Attachments.gif

Please share the error screenshot so that I can help you better on the road block.

 

I hope this resolved your issue if you see any challenge/need further help let me know I am always happy to help.

 

Regards,
Krishna
If this post helps give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.


I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
KrishnaV
Business Applications MVP
Twitter | Linkedin | YouTube | GitHub
If this post helps you give a and if it solved your issue consider Accept it as the solution to help the other members / new members of the community.

Hi @KrishnaV ,

 

Please find attached the video of the issue. I click on the attachment and no option comes at the bottom of the browser to save or do save as.

 

Thanks in advance,

 

Hi @cyberco01 ,

 

I am sorry to say I don't see any attachment to the video on this issue.

 

I am happy to help you as soon as I see more details on the issue.

 

Regards,

Krishna


I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
KrishnaV
Business Applications MVP
Twitter | Linkedin | YouTube | GitHub
If this post helps you give a and if it solved your issue consider Accept it as the solution to help the other members / new members of the community.

Hi @KrishnaV ,

Please find the video

SharePoint-Download-Issue.gif

Hi @cyberco01 

 

ok now I get you the issue is not with a canvas app this is a custom form in PowerApps. Please try the below:

  1. Click on Customize Form using Power App on the list
  2. Select the form in Power App and remove the attachment control from the form and add it back
  3. This is a known issue to me and the issue got resolved after reading the same control on the form

Download Attachments1.gif

I hope this resolved your issue if you see any challenge/need further help let me know I am always happy to help.

Regards,
Krishna
If this post helps give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.

 


I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
KrishnaV
Business Applications MVP
Twitter | Linkedin | YouTube | GitHub
If this post helps you give a and if it solved your issue consider Accept it as the solution to help the other members / new members of the community.

I replaced the control as suggested by you and published in SharePoint. But, unable to download in Chrome.

When I opened the same in Internet Explorer it is working well. Here most users have Chrome being used and they are unable to download. Any resolution for this?

I even cleared my cache and history and restarted machine, but still the same in Chrome.

Any resolution for this?

Hi @cyberco01 ,

 

I am not able to reproduce at my end would it be possible for any screen sharing media like Microsoft Teams to help you better on this issue?


If you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
Krishna
If this post helps you give a 👍 and if it solved your issue consider Accept it as the solution to help the other members find it more.


I hope this resolved your issue if you see any challenge/need further help please let me know I am always happy to do it for my community.

Regards,
KrishnaV
Business Applications MVP
Twitter | Linkedin | YouTube | GitHub
If this post helps you give a and if it solved your issue consider Accept it as the solution to help the other members / new members of the community.

Hi All,

Just in case any one comes across this issue.

I had raised a concern with the MS Support too and below is the response:

 

When using the attachment control to download an attachment, the click won't have any response when using Google Chrome version 83 or the new Microsoft Edge version 83 browser.

Microsoft Team is actively working to resolve this.

As a workaround, use another browser.

 

This is true. It works well for me in Internet Explorer

View solution in original post

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