Hello,
We have built and published our first model-driven Power App to App Source. I am trying to install this product in a secondary tenant to validate the installation procedure is working properly. The issue I am running into is that when I try and install the application something is silently failing.
Procedure:
1) Navigate to Make.PowerApps.com
2) Open my desired environment
3) Navigate to App Source using the button provided in the solutions tab
4) Find my app and click the Get it Now button.
5) I am re-directed to make.powerapps with a popup asking me to select my environment
6) I select the desired environment and accept licensing terms and conditions
7) Click Install
After clicking install the Install button gets a spinning circle for one to two seconds then goes back to saying Install and nothing happens. This is the screen I am stuck on:
I have tried this same procedure in the tenant in which development of this application took place and see the same behavior. The one difference is that in the development tenant I can see the application listed in the Dynamics 365 Apps list in the Admin Center, I cannot see this in my alternate tenant I am trying to deploy to for testing purposes.
If I try to install from the Dynamics 365 Apps list in my developer tenant I do finally see an error message although it is not very helpful. The message states "This app can't be installed because its packages aren't compatible with this environment."
We have seen that a few potential customers have clicked the Get It now link on our posting but have not installed the application. We are concerned others are experiencing this same issue with our product and would like to get the bottom of this ASAP. Any help is greatly appreciated.
Thank you.
Can you check if the (default) environment is selected on the other tenant?
If this is the case, could you try the install on some environment other than the default environment?
To change the environment, click here to change it on upper right of make.powerapps.com:
Then from the flyout, click the other environment.
For example, in the above, I have the wrong environment selected, the "default" environment, and I should preferably not attempt to install any AppSource solutions here, if possible.
If you don't have another environment, you should provision a new environment with Dataverse fully provisioned. After that is done, then select that environment. To provision new environment, go to https://admin.powerplatform.microsoft.com/.
For more detail how to do it, check here:
Create and manage Environments - docs.microsoft.com
Helpful resources
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Did you miss the Copilot Studio Coffee Chat on April 4th? This exciting and informative session with Dewain Robinson and Gary Pretty is now available to watch in our Community Galleries! This AMA discussed how Copilot Studio is using the conversational AI-powered technology to aid and assist in the building of chatbots. Dewain is a Principal Program Manager with Copilot Studio. Gary is a Principal Program Manager with Copilot Studio and Conversational AI. Both of them had great insights to share with the community and answered some very interesting questions! As part of our ongoing Coffee Chat AMA series, this engaging session gives the Community the unique opportunity to learn more about the latest Power Platform Copilot plans, where we’ll focus, and gain insight into upcoming features. We’re looking forward to hearing from the community at the next AMA, so hang on to your questions! Watch the recording in the Gallery today: April 4th Copilot Studio Coffee Chat AMA
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We have closed kudos on this post at this time. Thank you to everyone who kudo'ed their RSVP--your invitations are coming soon! Miss the window to RSVP? Don't worry--you can catch the recording of the meeting this week in the Community. Details coming soon! ***** It's time for the SECOND Power Apps Copilot Coffee Chat featuring the Copilot Studio product team, which will be held LIVE on April 3, 2024 at 9:30 AM Pacific Daylight Time (PDT). This is an incredible opportunity to connect with members of the Copilot Studio product team and ask them anything about Copilot Studio. We'll share our special guests with you shortly--but we want to encourage to mark your calendars now because you will not want to miss the conversation. This live event will give you the unique opportunity to learn more about Copilot Studio plans, where we’ll focus, and get insight into upcoming features. We’re looking forward to hearing from the community, so bring your questions! TO GET ACCESS TO THIS EXCLUSIVE AMA: Kudo this post to reserve your spot! Reserve your spot now by kudoing this post. Reservations will be prioritized on when your kudo for the post comes through, so don't wait! Click that "kudo button" today. Invitations will be sent on April 2nd.Users posting Kudos after April 2nd. at 9AM PDT may not receive an invitation but will be able to view the session online after conclusion of the event. Give your "kudo" today and mark your calendars for April 3rd, 2024 at 9:30 AM PDT and join us for an engaging and informative session!
TUESDAY TIPS are our way of communicating helpful things we've learned or shared that have helped members of the Community. Whether you're just getting started or you're a seasoned pro, Tuesday Tips will help you know where to go, what to look for, and navigate your way through the ever-growing--and ever-changing--world of the Power Platform Community! We cover basics about the Community, provide a few "insider tips" to make your experience even better, and share best practices gleaned from our most active community members and Super Users. With so many new Community members joining us each week, we'll also review a few of our "best practices" so you know just "how" the Community works, so make sure to watch the News & Announcements each week for the latest and greatest Tuesday Tips! This Week's Topic: Blogging in the Community Are you new to our Communities and feel like you may know a few things to share, but you're not quite ready to start answering questions in the forums? A great place to start is the Community blog! Whether you've been using Power Platform for awhile, or you're new to the low-code revolution, the Community blog is a place for anyone who can write, has some great insight to share, and is willing to commit to posting regularly! In other words, we want YOU to join the Community blog. Why should you consider becoming a blog author? Here are just a few great reasons. 🎉 Learn from Each Other: Our community is like a bustling marketplace of ideas. By sharing your experiences and insights, you contribute to a dynamic ecosystem where makers learn from one another. Your unique perspective matters! Collaborate and Innovate: Imagine a virtual brainstorming session where minds collide, ideas spark, and solutions emerge. That’s what our community blog offers—a platform for collaboration and innovation. Together, we can build something extraordinary. Showcase the Power of Low-Code: You know that feeling when you discover a hidden gem? By writing about your experience with your favorite Power Platform tool, you’re shining a spotlight on its capabilities and real-world applications. It’s like saying, “Hey world, check out this amazing tool!” Earn Trust and Credibility: When you share valuable information, you become a trusted resource. Your fellow community members rely on your tips, tricks, and know-how. It’s like being the go-to friend who always has the best recommendations. Empower Others: By contributing to our community blog, you empower others to level up their skills. Whether it’s a nifty workaround, a time-saving hack, or an aha moment, your words have impact. So grab your keyboard, brew your favorite beverage, and start writing! Your insights matter and your voice counts! With every blog shared in the Community, we all do a better job of tackling complex challenges with gusto. 🚀 Welcome aboard, future blog author! ✍️✏️🌠 Get started blogging across the Power Platform Communities today! Just follow one of the links below to begin your blogging adventure. Power Apps: https://powerusers.microsoft.com/t5/Power-Apps-Community-Blog/bg-p/PowerAppsBlog Power Automate: https://powerusers.microsoft.com/t5/Power-Automate-Community-Blog/bg-p/MPABlog Copilot Studio: https://powerusers.microsoft.com/t5/Copilot-Studio-Community-Blog/bg-p/PVACommunityBlog Power Pages: https://powerusers.microsoft.com/t5/Power-Pages-Community-Blog/bg-p/mpp_blog When you follow the link, look for the Message Admins button like this on the page's right rail, and let us know you're interested. We can't wait to connect with you and help you get started. Thanks for being part of our incredible community--and thanks for becoming part of the community blog!
