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Anonymous
Not applicable

Unable to obtain access token for resource

Hi,  Starting from this morning I'm getting "Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout)". when I try to Edit the app. It is fine when I just run the app, but when I try to Edit it I get this error. I'm already logged in to web.Powerapps and able to see all the apps But when I try to edit the app I get this error.

it's happening in all the browsers, I also delete the cache and tried but the same error on Edit app. It was just fine until yesterday.

 

Thanks,

-Salman

 

 

1 ACCEPTED SOLUTION

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Anonymous
Not applicable

Thanks working fine now.

 

-Sal

View solution in original post

5 REPLIES 5
RandyHayes
Super User
Super User

@Anonymous 

Might want to check this recent post.  There seems to have been an issue today with it.  Appears to be fine now. Try again.

 

I hope that is helpful.

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Anonymous
Not applicable

Thanks working fine now.

 

-Sal

rkapiljith
New Member

Issue: "Unable to obtain access token for resource"

Resolution steps: 

  1. Try clearing your cache in each browser
  2. Somehow the re-login attempt gets failed to key in our username and password would be the root cause. Don't know where goes the single sign-on mechanism. Hence try with the below workaround.
  3. Go to IE settings >> Security tab>> Trusted sites and ensure to add sites for  "https://login.microsoftonline.com" and "https://create.powerapps.com".
  4. Also, make sure the above URLs or your tenant URL are not added in the "Restricted sites" of the Security tab option.
  5. Go to Chrome settings >>Privacy and Security from left menu >> Site Settings section >>Popup & restriction >> In Allow section click the "Add" button and start adding the above two URLs.
  6. If failed then try accessing from another machine or from a mobile device and see the problem persists
  7. The final option left out is to reach out MSFT since its an Azure service which end-user has limitation to deep drive its root cause. 

Good luck!!!

Kapiljith Rajappan

e-smartsolution
Frequent Visitor

Hi

I'm getting the same error... 

1- Any external user( assigned to power apps licence, power automate). It was working for users with the same configuration...

...........

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: interaction_required (AADSTS16000: Either multiple user identities are available for the current request or selected account is not supported for the scenario.

...........

Cheers

 

I have the same experience

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