cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Unable to obtain access token for resource

Hi,  Starting from this morning I'm getting "Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout)". when I try to Edit the app. It is fine when I just run the app, but when I try to Edit it I get this error. I'm already logged in to web.Powerapps and able to see all the apps But when I try to edit the app I get this error.

it's happening in all the browsers, I also delete the cache and tried but the same error on Edit app. It was just fine until yesterday.

 

Thanks,

-Salman

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Thanks working fine now.

 

-Sal

View solution in original post

5 REPLIES 5
RandyHayes
Super User
Super User

@Anonymous 

Might want to check this recent post.  There seems to have been an issue today with it.  Appears to be fine now. Try again.

 

I hope that is helpful.

_____________________________________________________________________________________
Digging it? - Click on the Thumbs Up below. Solved your problem? - Click on Accept as Solution below. Others seeking the same answers will be happy you did.
NOTE: My normal response times will be Mon to Fri from 1 PM to 10 PM UTC (and lots of other times too!)
Check out my PowerApps Videos too! And, follow me on Twitter @RandyHayes

Really want to show your appreciation? Buy Me A Cup Of Coffee!
Anonymous
Not applicable

Thanks working fine now.

 

-Sal

rkapiljith
New Member

Issue: "Unable to obtain access token for resource"

Resolution steps: 

  1. Try clearing your cache in each browser
  2. Somehow the re-login attempt gets failed to key in our username and password would be the root cause. Don't know where goes the single sign-on mechanism. Hence try with the below workaround.
  3. Go to IE settings >> Security tab>> Trusted sites and ensure to add sites for  "https://login.microsoftonline.com" and "https://create.powerapps.com".
  4. Also, make sure the above URLs or your tenant URL are not added in the "Restricted sites" of the Security tab option.
  5. Go to Chrome settings >>Privacy and Security from left menu >> Site Settings section >>Popup & restriction >> In Allow section click the "Add" button and start adding the above two URLs.
  6. If failed then try accessing from another machine or from a mobile device and see the problem persists
  7. The final option left out is to reach out MSFT since its an Azure service which end-user has limitation to deep drive its root cause. 

Good luck!!!

Kapiljith Rajappan

e-smartsolution
Frequent Visitor

Hi

I'm getting the same error... 

1- Any external user( assigned to power apps licence, power automate). It was working for users with the same configuration...

...........

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: interaction_required (AADSTS16000: Either multiple user identities are available for the current request or selected account is not supported for the scenario.

...........

Cheers

 

I have the same experience

Helpful resources

Announcements
Microsoft 365 Conference – December 6-8, 2022

Microsoft 365 Conference – December 6-8, 2022

Join us in Las Vegas to experience community, incredible learning opportunities, and connections that will help grow skills, know-how, and more.

Difinity Conference 2022

Difinity Conference 2022

Register today for two amazing days of learning, featuring intensive learning sessions across multiple tracks, led by engaging and dynamic experts.

European SharePoint Conference

European SharePoint Conference

The European SharePoint Conference returns live and in-person November 28-December 1 with 4 Microsoft Keynotes, 9 Tutorials, and 120 Sessions.

Power Apps Ideas

Changes to Ideas Coming

We are excited to announce a new way to share your ideas for Power Apps!

Top Solution Authors
Top Kudoed Authors
Users online (2,373)