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Helper I
Helper I

Unable to open App in web Editor

Hi All,

 

My app is not opening in the web editor. I am seeing the Authenticate button over and over again.

 

The message details are: Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

 

I have visited the past threads and cleared the browser cache, tried working in incognito mode but seeing the same message again.

Any help would be appreciated.

 

Thanks,

AShep

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Support
Community Support

Re: Unable to open App in web Editor

Hi @AShep ,

I have made a test on my side, and don't have the issue that you mentioned.

 

Based on the error message that you mentioned, I think this issue may be related to PowerApps server. Now this issue has been fixed.

 

Please consider take a try to clear cache of your browser, then sign in your PowerApps again, check if the issue is solved.

 

If the issue still exists, please consider submit an assisted support ticket through the following link:
https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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26 REPLIES 26
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Frequent Visitor

Re: Unable to open App in web Editor

Same...  When I open the edit window, I just get the powerapps loading logo and it freezes.

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Helper II
Helper II

Re: Unable to open App in web Editor

Yeah, even we are also facing the same issue.  I was in middle of a bug fix, but caught with this issue.

 

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

Highlighted
Frequent Visitor

Re: Unable to open App in web Editor

 Does anyone know where Microsoft publishes the current status of PowerApps.  Would like to know if the problem has been recognized by Microsoft.  Azure publishes status every 2 minutes.  Does anyone know if there is a similar page for PowerApps status?

 

 

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Advocate II
Advocate II

Re: Unable to open App in web Editor

I'm having the same issue this morning.

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Frequent Visitor

Re: Unable to open App in web Editor

I am also having this issue.

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New Member

Re: Unable to open App in web Editor

Same issue here. 

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

Lock ticket with Microsoft Support but no reply yet.


Highlighted
Frequent Visitor

Re: Unable to open App in web Editor

They are doing something... now I get this crazy looking screen when I try to create an app....

 

Capture.JPG

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Frequent Visitor

Re: Unable to open App in web Editor

Same Issue here

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Advocate I
Advocate I

Re: Unable to open App in web Editor

Same here

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