Solved: Re: Unable to open App in web Editor

Anonymous · ‎04-22-2019

Hi All,

My app is not opening in the web editor. I am seeing the Authenticate button over and over again.

The message details are: Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

I have visited the past threads and cleared the browser cache, tried working in incognito mode but seeing the same message again.

Any help would be appreciated.

Thanks,

AShep

v-xida-msft · ‎04-22-2019

Hi @Anonymous ,

I have made a test on my side, and don't have the issue that you mentioned.

Based on the error message that you mentioned, I think this issue may be related to PowerApps server. Now this issue has been fixed.

Please consider take a try to clear cache of your browser, then sign in your PowerApps again, check if the issue is solved.

If the issue still exists, please consider submit an assisted support ticket through the following link:
https://powerapps.microsoft.com/en-us/support/pro

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

rjchar · ‎04-22-2019

Same... When I open the edit window, I just get the powerapps loading logo and it freezes.

krishnags · ‎04-22-2019

Yeah, even we are also facing the same issue. I was in middle of a bug fix, but caught with this issue.

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

Don1 · ‎04-22-2019

Does anyone know where Microsoft publishes the current status of PowerApps. Would like to know if the problem has been recognized by Microsoft. Azure publishes status every 2 minutes. Does anyone know if there is a similar page for PowerApps status?

kscharber · ‎04-22-2019

I'm having the same issue this morning.

AlecMaly · ‎04-22-2019

I am also having this issue.

Kisahwan · ‎04-22-2019

Same issue here.

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

Lock ticket with Microsoft Support but no reply yet.

rjchar · ‎04-22-2019

They are doing something... now I get this crazy looking screen when I try to create an app....

Jfreitas · ‎04-22-2019

Same Issue here

gilmara · ‎04-22-2019

Same here

Unable to open App in web Editor

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