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Anonymous
Not applicable

Unable to open App in web Editor

‎04-22-2019 03:18 AM

Hi All,

 

My app is not opening in the web editor. I am seeing the Authenticate button over and over again.

 

The message details are: Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

 

I have visited the past threads and cleared the browser cache, tried working in incognito mode but seeing the same message again.

Any help would be appreciated.

 

Thanks,

AShep

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v-xida-msft
Community Support
Community Support

‎04-22-2019 07:12 PM

Hi @Anonymous ,

I have made a test on my side, and don't have the issue that you mentioned.

 

Based on the error message that you mentioned, I think this issue may be related to PowerApps server. Now this issue has been fixed.

 

Please consider take a try to clear cache of your browser, then sign in your PowerApps again, check if the issue is solved.

 

If the issue still exists, please consider submit an assisted support ticket through the following link:
https://powerapps.microsoft.com/en-us/support/pro

 

Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Message 26 of 27
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26 REPLIES 26
rjchar
Frequent Visitor

‎04-22-2019 03:23 AM

Same...  When I open the edit window, I just get the powerapps loading logo and it freezes.

Message 2 of 27
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krishnags
Responsive Resident
Responsive Resident

‎04-22-2019 03:35 AM

Yeah, even we are also facing the same issue.  I was in middle of a bug fix, but caught with this issue.

 

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

Message 3 of 27
9,486 Views
Don1
Frequent Visitor

‎04-22-2019 05:11 AM

 Does anyone know where Microsoft publishes the current status of PowerApps.  Would like to know if the problem has been recognized by Microsoft.  Azure publishes status every 2 minutes.  Does anyone know if there is a similar page for PowerApps status?

 

 

Message 4 of 27
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kscharber
Advocate III
Advocate III

‎04-22-2019 05:23 AM

I'm having the same issue this morning.

Message 5 of 27
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AlecMaly
Frequent Visitor

‎04-22-2019 05:35 AM

I am also having this issue.

Message 6 of 27
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Kisahwan
New Member

‎04-22-2019 05:35 AM

Same issue here. 

Unable to obtain access token for resource 'https://service.powerapps.com/'. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).

Lock ticket with Microsoft Support but no reply yet.


Message 7 of 27
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rjchar
Frequent Visitor
In response to Kisahwan

‎04-22-2019 05:36 AM

They are doing something... now I get this crazy looking screen when I try to create an app....

 

Capture.JPG

Message 8 of 27
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Anonymous
Not applicable

‎04-22-2019 05:37 AM

Same Issue here

Message 9 of 27
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gilmara
Advocate II
Advocate II

‎04-22-2019 05:39 AM

Same here

Message 10 of 27
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