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Unable to open App in web Editor

Hi All,


My app is not opening in the web editor. I am seeing the Authenticate button over and over again.


The message details are: Unable to obtain access token for resource ''. Error from ADAL.js: Token Renewal Failed (Token renewal operation failed due to timeout).


I have visited the past threads and cleared the browser cache, tried working in incognito mode but seeing the same message again.

Any help would be appreciated.




Frequent Visitor

I am now able to get in as well!

Frequent Visitor

I am able to get back in now as well!

Frequent Visitor

Same.. I can create a blank or edit an app now.

Helper II
Helper II

Yep, I was able to get in and edit as well.

still not working here.

Community Support
Community Support

Hi @Anonymous ,

I have made a test on my side, and don't have the issue that you mentioned.


Based on the error message that you mentioned, I think this issue may be related to PowerApps server. Now this issue has been fixed.


Please consider take a try to clear cache of your browser, then sign in your PowerApps again, check if the issue is solved.


If the issue still exists, please consider submit an assisted support ticket through the following link:


Best regards,

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Hi @v-xida-msft 


Yesterday I had a problem with the Authentication button (when click - nothing happens).


Today I cleared browser cache, as you suggested, but got a new error message "There's a problem with PowerApps Studio" (screenshot attached).


What would be a solution to that?






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