Unable to see members or share with new staff

[Newbie2019]

Hi,

I had started rolling out my PowerApp to staff last week. Everything was working fine up until Tuesday this week. When I selected share and the window opened, I could no longer see staff whom I had already shared the app and a message at the top of the screen appeared stating ' the user has not been assigned any license'.

I contacted tech support at my worksplace and they advised that I did have a license and to clear my cookies. I tried that and a clearly imaged device.

I am able to search for new staff, but the share button is shaded out. 

Any ideas? 

[Jdriele]

I have a user with the same prb. License are OF (E3 + PowerApps + Flow). 

The prb is not related to the app as a test has been done with a blank app.

[Newbie2019]

Thanks @Jdriele I also tried creating a new blank app and had other members of staff also try. Neither of us can share. Highly frustrating.

[Jdriele]

An now I am affected too. It was not the case during my diagnosis phase.

[Newbie2019]

@Jdriele Can I just confirm that those who already had access can still use the application without any trouble? I had added 19 staff without issue and they are still able to use it.

I am licensed under Microsoft 365 A5 for faculty.

Hopefully someone can share some insight ASAP

[RuslanG]

We have the same issue in our environment, we don't see members lists for all our apps. However apps work fine and everybody can access them.

[akadrno]

This could be part of a larger issue in the Power Platform. We are seeing the same issue in our tenant and have opened a case with Microsoft to investigate. 

[jaked · Accepted solution]

Sorry about the problems with sharing your apps. We've identified the bug and are pushing out a fix that will be available by tomorrow morning. If you continue to see problems please post here. 

Sidenote...if any of you are using Solutions or Entities, are those working fine?

[Newbie2019]

Thanks. I can confirm that the problem has been solved and new users may now be added and the list of current users seen.