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Helper I
Helper I

Unable to sign in PowerApps web site

I've just started developing PowerApps. But the joy didn't last long as I'm not able to log in. It just keeps loading in the "Home" section. If I click on "Apps" it still loads, but I can click "Create an app" which prompts me to Authenticate and it keeps prompting me for that, eventhough I sign in with correct information.


I'm using Edge and the issue is the same across multiple browsers. There's no issue when using incognito or inPrivate


EDIT: I've tried to clear my browsing data with no result

Community Support
Community Support

Hi @Anderstechlogic,

Could you please share a bit more about the issue on your side?


I have made a test on my side, and don't have the issue that you mentioned. The screenshot as below:1.JPG


Please check if you have provided a proper account to sign in PowerApps on your side. Please make sure that you signed in PowerApps with a work or school Office 365 account rather than your personal account.

Also please check if your PowerApps license has been expired, if yes, please purchase a PowerApps license for your O365 account.

In addition, please take a try to re-start your computer, and then clear cache of your browser, then check if the issue is solved.


Best regards,


Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for providing a lot of different solutions, unfortunate none of them did the work. 

Right now it is as seen on the provided screenshot. I have tried all of your suggestions and I have doublchecked that I'm using my school/work account and that my license is active. 


EDIT: It just keeps loading like that.

EDIT 2: Pictures




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