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Helper I
Helper I

Unable to submit ticket to MS Support

I need to submit a support ticket to MS, however, I am unable to do so since every time I try to sign in to Power Apps, it reverts me to, and if I try to access Support from here, I am navigated back to sign in for Power Apps. This cycle repeats, making it impossible to create a support ticket. I am not on a trial license, I was able to previously submit tickets. I also do not know how to contact Support other than this route.

Please advise.

Super User
Super User

Hi @mdvantonder 

You should be able to raise a support ticket without signing in by clicking the 'Create support ticket' button on the following page.  

Does that work for you?

Helper I
Helper I

@timl I tried that, but I get a message "Looks like you haven't subscribed to Power Apps". I then sign in again and it navigates me straight to again. If I click Support again, it takes me to again, but then I'm signed out again.

Dual Super User III
Dual Super User III

Have you tried from Power Platform admin center ( You should be able to login to the admin center with either a Power Apps or Power Automate license.  That may get you beyond the login issue.

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Hi @Pstork1 Tried that as well. The usual Help + Support tab is missing

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