cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
josnayo2
Frequent Visitor

Unknown user - SharePoint customize form

When a user try to open a PowerApps customized form in a SharePoint list I got this error.

I cleaned the cache and history browser. Also tried with Chrome, Edge, IE.

Also added Powerapps sites as truested sites.

 

Can PowerApps can gets blocked somehow? 

 

Error detail:

 

Unknown user

 

Identificador de sesión: ddf3af35-65fc-4ed6-be05-f2619db2cb5d

 

4 REPLIES 4
Super User
Super User

Re: Unknown user - SharePoint customize form

Have you had the user log into PowerApps itself to make sure there isn't an issue with there license?



--------------------------------------------------------------------------------
If this post helps answer your question, please click on “Accept as Solution” to help other members find it more quickly. If you thought this post was helpful, please give it a Thumbs Up.
josnayo2
Frequent Visitor

Re: Unknown user - SharePoint customize form

He can login in PowerApps and when he tries to create an app shows a message that to try later and cannot create the app.
Community Support
Community Support

Re: Unknown user - SharePoint customize form

Hi @josnayo2 ,

Pease check:

1)whether the user's licence can open a PowerApps customized form in a SharePoint list?

2)whether the user has permission to have access to the form?

What's more, you could try to sign out and sign in again later to see whether it works.

If this issue still exists, you could ask for help:

https://powerapps.microsoft.com/en-us/support/

 

 

Best regards,

Community Support Team _ Phoebe Liu

 

Community Support Team _ Phoebe Liu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
TopShelf-MSFT Community Champion
Community Champion

Re: Unknown user - SharePoint customize form

Thanks for posting in the community @josnayo2 - can you review the above reply and update the thread if it was helpful?

 

Thank you,

 

@TopShelf-MSFT 

Helpful resources

Announcements
MBAS Gallery 2020

MBAS Gallery 2020

Watch Microsoft Business Applications Summit sessions on-demand.

firstImage

New Ranks and Rank Icons released on April 21!

The time has come: We are finally able to share more details on the brand-new ranks coming to the Power Apps Community!

Power Platform 2020 release wave 1 plan

Power Platform 2020 release wave 1 plan

Features releasing from April 2020 through September 2020

Top Solution Authors
Top Kudoed Authors
Users online (4,944)