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User.FullName() is not return consistent information - sometimes Forename Surname sometimes Surname, Forename

I am working with a colleague and we see inconsistent behaviour with User().FullName.
When I’m the last person to update/publish the app - the function User().FullName shows “Dan Hibbert”

When my colleague is the last person to update/publish - the function shows "Hibbert, Dan"

It's like it's showing DisplayName from AAD rather than Fullname.

Has anyone else see inconsistent return values for User().FullName ?

In our office settings, a difference we could see was Display Language for me was English (United Kingdom) and his was English (United States) but this may not be related!


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Community Champion

How does your organization log-in to your devices/system?

If you drop a text box on the screen and type User().FullName in it what do you and your colleague see when you log in independently?


You should each see your own AD UserName. That same name should appear associated with any log-ins you attempt or changes you initiate, unless you just happen to both be named Dan Hibbert and the naming conventions are an attempt to avoid identity duplication in the environment. 🤔

Not applicable

We login with username/password 

It's very odd - yes - we have a sample app - when I was the last person to save and publish then (for me) it would show Forename Surname and the same for him.   When he saved and published the app, it changed to Surname, Forename.


Then he observed that he edited the app, it would be in Forename Surname but in view mode would show Surname, Forename.

In AD - Our DisplayName field is in Surname, Forename format and FullName is Forename Surname.  It's like User().FullName is randomly choosing which field to pull out.  


Have tried to change to another AD field as your source content, if one is available to you; another 'type' of name field or the email field? Drop a text box and try those fields to see if their is in odd behavior with that content? At this point is process of elimination.


Use the email field.  It is less prone to variation.  To remove issues with upper or lower case, wrap the value with Lower() or Upper() to achieve consistent results. 

This issue has now been fixed. Previously we used to rely on the user token information. But we had to switch the library we used for authentication as per Azure guidance, which resulted in First name, last name missing in the token and we were falling back on display name. But now we have made it consistent and rely on getting the information from Graph directly and then show you FirstName LastName consistently in all players and studio.

Hi @sagarbakliwal 


Thanks for the confirmation that PowerApps now shows "FirstName LastName" when getting User().FullName.


However, this does present other inconsistencies, especially with the "Office365Users" or "Office365Groups" connectors - these connectors both seem to return the Users "DisplayName".


We have rare occasions where the "DisplayName" in the Office 365 User Profile does NOT equal "FirstName LastName" (e.g. if there are 2 "John Smith" Users, they will add the Middle Initial to the DisplayName to distinguish them - "John A Smith" and "John B Smith".


So now, the "Username" given in the Group membership, and the "Fullname" that PowerApps has access to do not necessarily always match.


Shouldn't the PowerApps User() function be able to give us BOTH "FullName" and "DisplayName"?

OR, can't the Office365Users and Office365Groups connectors also provide the "FullName" property?


This is the problem with so many distributed development teams working on different connectors - there's no consistency!


I don't mind which you do, but can we please have some consistency?

Hi all,

Email addresses are unique while names are not, hence my suggestion above. 

Hi all,

Email addresses are unique while names are not, hence my suggestion above. 

Unfortunately, email addresses are not always consistent either, especially with Guest Users and "alternate email" addresses.


The simplest and most straight forward thing to do is for PowerApps to have access to the DisplayName - PowerApps is the odd one out in returning "FirstName LastName" - all other User related functionality returns the "DisplayName"...


@sagarbakliwal - Are there any plans for the User() function to give us the "DisplayName" that is in Office User Directory?

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