cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Users can't open app

Hi Everybody,

 

A lot of my users are getting the following error when they try to open my app (see pictures below).
The main problem is that they can't log in to the connection which is SharePoint. When they try to fix the connection then it want them to open it with Microsoft Edge. When they try to open with Edge they receive an error (see the last picture).

Hope someone can help 🙂

 

PowerAppsFAIL.jpgPowerAppsFAIL2.jpgPowerAppsFAIL3.jpg

1 REPLY 1
v-siky-msft
Community Support
Community Support

@Anonymous 

I made a test on my side, but don't have the issue you mentioned.

Could you try the following steps and check the issue is fixed?

1. Republish the Apps

2. Update the App permission/ Sharepoint permission to users

3. Let them reinstall the mobile client 

Sik

 

Helpful resources

Announcements
PA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

Power Query PA Forum 768x460.png

Check it out!

Did you know that you can visit the Power Query Forum in Power BI and now Power Apps

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Carousel April Dunnam Updated 768x460.jpg

Urdu Hindi D365 Bootcamp

Dont miss our very own April Dunnam’s The Developer Guide to the Galaxy! Find out what the Power Platform has to offer for the traditional developer.

Top Solution Authors
Top Kudoed Authors
Users online (2,510)