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Users unable to load gallery data in powerapps from China



I have a powerapps based tool that my teams in Europe and China have access to. Since the last few weeks the gallery content (sharepoint backend) has failed to load for my colleagues in China. It works fine in North America and Europe but the data doesn't load (even after waiting for over an hour) in China. Any pointers on how this issue could be resolved? Right now I've requested they input data in SharePoint directly but I need them to access powerapps gallery data.




Memorable Member
Memorable Member

Only time I have issues is that I have not shared the SP lists with the user

They can get to the backend without any issues and can create a new entry in the list via an edit form. Its just that they can't see the gallery data and get the details


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