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Helper I
Helper I

Viral Service Plan error when trying to create a CDS Custom entity

Another user in my organization is getting the following error when trying to create a custom CDS entity in 'his' created environment.

 

"A viral service plan is reqruied to successfully complete this request" 

(see attached screenshot)

 

Has anyone else seen this?

2 REPLIES 2
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Community Support
Community Support

Re: Viral Service Plan error when trying to create a CDS Custom entity

Hi @mikearmour,

 

I have never seen this error before. Would you please first check if you have any DLP policy configured for CDS?

  1. Sign in to the Admin center at https://admin.poweraps.com.
  2. In the navigation pane, click or tap Data policies. If you have a long list of policies, use the Search box to find specific DLP policies.

data-policies.png

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Helper I
Helper I

Re: Viral Service Plan error when trying to create a CDS Custom entity

@v-monli-msft - Data Policies section is blank.  No policies have been created.

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