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MoonPigeon
New Member

Want to know if PowerApps will work for my situation

I am very new to to Power apps as I just joined a company that uses them - I haven't created any yet, other than tutorials.

 

The problem I need to solve is this: I created a Microsoft form to be used for employees to call off sick.  Then I created a Power Automate flow to email the form responses to a few departments like Scheduling, HR, etc. The issue I'm having is that Scheduling is complaining about getting 20-30 identical looking emails from me, a shared mailbox, or the generic Microsoft email - the only options, as far as I can tell. They require the email to come from the employee's work email address. I tried using the submitter's email address to send the email; but I can't do that in Power Automate unless I have permission to send emails on their behalf, which isn't practical (nor would IT allow it, I'm sure). My internet research suggests that I might be able to accomplish this with a Power Apps form, but I haven't guidance on how to do it anywhere.  So is it possible to do what I'm seeking using Power Apps (or Power Automate, if I'm wrong about it not working there)?

 

Thanks in advance!

5 REPLIES 5
TheRobRush
Super User
Super User

As far as I am aware you cannot email for someone else. This would create potential liability issues for both the employer and employee both being responsible for possible fraudulent emails etc. If scheduling insists that call out sick requests come from an employees own work email address I am pretty sure they are going to have to let employees have work email access off premises so they can email in themselves. If you send me what you were looking at online that made you think otherwise I will test it and let you know if I am wrong, just send me a message to my mail box here.

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timl
Super User
Super User

@MoonPigeon 


I believe the issue here is that you're using Microsoft Forms for data entry, and that you're triggering the email from a Flow whenever a response is created in Forms. The email will always be sent based on the security context of the Flow, meaning that the messages will always be sent from a common mailbox.

Let's suppose you build a Power App with a data entry form and a button that sends the email by calling the Office365 Outlook connector.

https://docs.microsoft.com/en-us/connectors/office365/

 

In this situation, the email will come from the logged in user. Therefore, if the employee were to log into the app and to complete the data entry form, the email will come from the employees email account.

 

One way to learn more about this would be to create a new app using the "leave request" template. This app is designed to send vacation requests, but it also includes the formula to send emails to managers based on the logged on user.

Pstork1
Most Valuable Professional
Most Valuable Professional

If you create a Power App and the Power App is used directly by the employee then any email coming from that app or from a flow triggered manually by that app will come from the employee.  The key here is the security context for the app or flow.  Flows triggered automatically, like from submission of an MS Form, run in the context of the original flow maker.  Power Apps and flows triggered manually run in the context of the person using the Power app.



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TheRobRush
Super User
Super User

Absolutely, as @timl  mentions if the employees can send in a request from their own device so they are logged in to their own o365 acct then emails will appear as from their own email, I just kind of jumped to the assumption that since they were /calling/ in sick that not all your employees have been given access to the o365 suite on their personal device and/or have been given access to corporate devices they can remove from the premises

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Thank you - I will try creating the Leave Request without the manager approval part.  The employee group using it should all have a company phone or iPad.  The reason for using a form is to force them to include certain information needed for tracking. I plan to create similar apps for other data entry 

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