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Anonymous
Not applicable

WebAuthoring abnormal termination, expired token

I've tried clearing cache and cookies, both Edge and Chrome.

Tried connecting using the desktop app, the password field will clear after pressing login button, no error message, won't login.

 

 

error text field:

 

Spoiler
WebAuthoring abnormal termination.
Client date/time: 2017-06-12T18:35:28.542Z
Version: 2.0.642
Session ID: fb3b1735-88ae-1c8a-ff22-0543d14b778d
description: {"error":{"isTrusted":true,"detail":{"exception":{}},"message":"Uncaught Error: Error: Failed to obtain ARM token. [InvalidAuthenticationResult] AuthenticationResult is not valid. Error: Token found expired at 1497292528090 with expiryDate 1497270928000","filename":"https://paaeuscdn.azureedge.net/v2.0.642.0/studio/openSource/modified/winjs/js/base.js?v=39df92489d5... Error: Error: Failed to obtain ARM token. [InvalidAuthenticationResult] AuthenticationResult is not valid. Error: Token found expired at 1497292528090 with expiryDate 1497270928000","setPromise":"[function]","exception":{}}
stack: null
errorNumber: 0
errorMessage: Uncaught Error: Error: Failed to obtain ARM token. [InvalidAuthenticationResult] AuthenticationResult is not valid. Error: Token found expired at 1497292528090 with expiryDate 1497270928000
3 REPLIES 3
Community Support Team
Community Support Team

Re: WebAuthoring abnormal termination, expired token

Hi @Anonymous,

 

After clearing the cache or cookies, please open Microsoft Edge or chorme in Inprivate Window, then open PowerApps there.

For PowerApps desktop version, take a try to uninstall and then reinstall it.

Further, login to Office 365 Admin center, check the PowerApps license info.

@AndyPennell, would you please take a further look at this issue?

 

Thanks & Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Power Apps Staff AndyPennell
Power Apps Staff

Re: WebAuthoring abnormal termination, expired token

Sorry I can't see anything for this session id, as it failed to authenticate, which means I have no logs that I can find. Maybe @davidni can figure something out.

Power Apps Staff davidni
Power Apps Staff

Re: WebAuthoring abnormal termination, expired token

@Anonymous are you getting this error consistently whenever you try Web Authoring (https://create.powerapps.com) or did this happen only once? As Andy says, we don't see additional telemetry for this particular session you posted about, and we believe the issue happens very rarely and under very specific circumstances that we are still investigating.

 

If you see this often, please provide additional info on what you did prior to the error showing up. It will help a great deal as we investigate it. Thanks!

David Nissimoff [MSFT] ** PowerApps Staff

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