cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
elkolorado
Frequent Visitor

Width of screen corrupted [urgent]

Hi,
I didn't changed a thing, and few of my screen layouts got completely destroyed, due to some update of Power Apps I suppose...

Width of screen disappeared, and the layout was compressed to some line. After rearranging the proper width, the layout is destroyed, as all other elements inside that screen also have width set to nothing.

elkolorado_0-1617728335415.png

This happened to multiple (6) of my screens that contain around 50 elements of each.

 

Please revert this, as I don't have time to deal with downloading package, changing JSON data and patching the package myself as shown here https://www.youtube.com/watch?v=-HLLF2ZRaXc.

My appID: 46ae0a46-0394-4f44-b444-7a1793755672

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Pstork1
Most Valuable Professional
Most Valuable Professional

Here are some mitigation steps you can try until MS can post a solution.

Steps to Self-Mitigate

Using a Previous Studio Version

Depending on when the user last saved their app, they may be able to use a previous version of the studio to fix their issue.

  1. In the Portal (make.powerapps.com ), go to the list of apps. Select the "More commands" button for the affected app and select "Details"
    •  

       

  2. In the versions tab, look at the "Power Apps release" column. Verify that either:
    a. The newest Version of the app has a Power Apps release of 3.21032.0 or lower (eg: 3.21031.0, 3.21025.0, 3.21024.0, etc...)
    b. You are willing to revert to a version of the app that has a release of 3.21032.0 or lower. In this case, select the "More Commands" button for that version of the app and choose "Restore"
    • If neither of the previous two apply, the user must use the ALM tool (see below) or wait for the official fix to roll out.
  3. Navigate to https://create.powerapps.com/v3.21032.45.181423928/studio/#noRegionRedirect 
  4. Go to Open > Power Apps (Browse Power Apps) > Select the affected app
  5. Select the affected screen in the tree view (it should appear normally).
  6. Switch the properties pane (right side pane) to "Advanced". Check that the Height and Width properties are not blank. If they are, enter these values:
    • For a blank Height, set the formula to Max(App.Height, App.MinScreenHeight).
    • For a blank Width, set the formula to Max(App.Width, App.MinScreenWidth).
  7. Save the app.

The app can now be opened in the latest version of the studio.

Using the ALM tool

This guide assumes that the user has never used the ALM tool (PowerApps-Lanuage-Tooling). If they have, skip to step 5.

  1. Download the ALM tool from the github repository as a zip file  and unpack to the Downloads folder.
    •  

       

    •  

       

  2. Download and install the .NET Core SDK 3.1 .
  3. Open a command prompt and navigate to the extracted folder.
    • Eg: the command is cd C:\Users\bryue\Downloads\PowerApps-Language-Tooling-master for my downloads folder
  4. Run the command .\build.cmd. The command prompt will show "Build succeeded" when complete.
    • Keep this command prompt open for later.
    •  

       

  5. Export the affected app. Due to the nature of this issue, users cannot use "Save as" in the studio and must export a "known good" version of the app via the portal.
    a. In the Portal (make.powerapps.com ), go to the list of apps. Select the "More commands" button for the affected app and select "Details"
     

     


    b. Switch to the versions tab. Select a known good version of the app and select "Restore". Note that any version of the app that was saved or auto-saved while the issue is present should NOT be used. At this point, DO NOT open the app in the studio.
    c. Now select "Export package" for the app.
    d. Give the package any name you'd like and select "Export" in the bottom-right corner. The package will be downloaded to your computer.
  6. Extract the downloaded .zip file
  7. Find the .msapp file in the extracted package. You should be able to type .msapp in the search bar.
    •  

       

  8. Copy the file to your Downloads folder and rename it to something a little more convenient, eg: BrokenApp.msapp
  9. In the command prompt window run the following command, replacing <Username>:
    • .\bin\Debug\PASopa\PASopa.exe -unpack C:\Users\<Username>\Downloads\BrokenApp.msapp
    • This will create a folder called BrokenApp_src in your Downloads.
  10. In File Explorer, navigate to BrokenApp_src\Src\ (components will be in the Components folder) and open the file with the name of the affected screen.
    • If prompted, open the file with Notepad (any text editor will work).
  11. Near the very top of the file are the properties for the Screen. Look for lines containing Width: = or Height: = and delete those lines. Note: Only delete the lines directly under Screen1 as Screen:.
    • Example: Before and after

Screen1 as Screen:    BackgroundImage: ='Background'    Width: =    Height: =    Fill: =    OnVisible: |-        =UpdateContext({now: Now()});Screen1 as Screen:    BackgroundImage: ='Background'    Fill: =    OnVisible: |-        =UpdateContext({now: Now()});

  1. Save the file.
  2. Repeat steps 10 & 11 & 12 for any other affected screen/component.
  3. In the command prompt, run the following command, replacing <Username>:
    • .\bin\Debug\PASopa\PASopa.exe -pack C:\Users\<Username>\Downloads\FixedApp.msapp C:\Users\<Username>\Downloads\BrokenApp_src\
  4. The file FixedApp.msapp can be opened in the Studio.


-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

23 REPLIES 23
Pstork1
Most Valuable Professional
Most Valuable Professional

I've seen several people report this, but it is far from everyone.  I would suggest opening a support ticket to get it resolved for you.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
bcampbell13
Advocate II
Advocate II

I can confirm I'm having a similar issue.  It may be be everyone, but I would guess many have not tried to editor there app today.  Something was definitely done created a problem for some "unknown" set of users.  Very frustrating.

Pstork1
Most Valuable Professional
Most Valuable Professional

I agree that its frustrating.  But I've seen posts from a few users for about a week now.  The point is that its not everyone so there is nothing we can really do for you here in the forums.  Its something MS has to look at from the inside.  To do that they need specific cases.  That's why a support ticket is important.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
BrianCCampbell
Resolver I
Resolver I

I too have this happen to one of my PowerApps that I edit every day (getting ready to release but not used by others yet). This started for me either 4/3 or 4/4 or earlier and I just want on a screen that was affected. All of my screens use components and not all are affected - but almost half are. I also noticed I was seeing "Invalid operation divisible by zero" errors show up and they were cascading and incrementing higher when the app was open. I found the other thread with that error and changed my logic to include an if statement if the count of something in the denominator could possibly be zero. Even after these updates, it had no effect on the problem of the width. 

I did some troubleshooting, but it all comes down to the fact that the component in a screen has a width and height of Zero. Even after changing the width or height to another value - when leaving the field it would revert to Zero. When looking at the components themselves in the components section, they have the proper height and width specified. I created a new screen and tried to insert a component and it. came in with Zero height and Zero width. 

I created a new app, imported the components from the problem app and it only imported 6 of the 9 components. (no error - just left 3 of them out).  I then exported the components from the problem app and imported to the test app and all came in. When adding a component to the screen it adds but lists "No Value" for the width and height despite the formula for both being app.designheight and app.designwidth. Changing the value for height and width to the real numerical value makes the component appear as expected.

The problem app and the test app are the only apps I have in this environment and the environment has the settings enabled to run the GeoSpatial Maps. 

I have another powerapp in production in a separate (default) environment that also uses components but I have not edited so it doesn't appear to have any issues.

 

It's also ironic that @bcampbell13 is having issues as I think we possibly share the same name.

 

I will submit a support ticket to see if I get any traction.

Pstork1
Most Valuable Professional
Most Valuable Professional

MS is aware of the issue and support can suggest some workarounds for the immediate future.  A fix has been identified and should roll out in the next week or two.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
bcampbell13
Advocate II
Advocate II

@Pstork1 ,

 

One to two weeks, that is really very painful.   Microsoft has a reputation of their users being the testers, and I have to say with PowerApps, it really feels like this is the case.  

 

This has happened several times.  How do they expect companies to embrace this technology and rely on when they create outages like this.  My dev team lost the entire day.  Waiting two weeks is painful.  Every time you touch a component, it resets them in the app, every occurrence of them.  The component frame work is great in concept, but pretty less then great in reality.

 

Really disappointing from a company such as Microsoft.

 

Pstork1
Most Valuable Professional
Most Valuable Professional

Did you open a support ticket?  I can forward the number to someone I know on the team to get it escalated.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
BrianCCampbell
Resolver I
Resolver I

Hi @Pstork1 @yes I did. The ticket number is 

2104060040007229. Thanks for your help in this. 

elkolorado
Frequent Visitor

Hi @Pstork1 thank you for reply.
As Brian mentioned, if you try to set the width of screen to a proper function it does that, but then the components width is still 0, and while trying to set width and X-position on Properties tab from 0 to what it supposed to be (that information is saved inside Advanced Tab still) it goes back to 0, but after you choose different value it sets properly. But at the point where I have 4 screens not working with 20+ components setting all of this manually is no-go in terms of the time and deadlines.

I also raised a ticket to Microsoft about this.
Ticket number: 
2104070050000542

Thank you for your patience

 

Helpful resources

Announcements

Update! June 13th, Community Ambassador Call for User Group Leaders and Super Users

Calling all Super Users & User Group Leaders     UPDATE:  We just wrapped up June's Community Ambassador monthly calls for Super Users and User Group Leaders. We had a fantastic call with lots of engagement. We are excited to share some highlights with you!    Big THANK YOU to our special guest Thomas Verhasselt, from the Copilot Studio Product Team for sharing how to use Power Platform Templates to achieve next generation growth.     A few key takeaways: Copilot Studio Cookbook Challenge:  Week 1 results are posted, Keep up the great work!Summer of Solutions:  Starting on Monday, June 17th. Just by providing solutions in the community, you can be entered to win tickets to Power Platform Community Conference.Super User Season 2: Coming SoonAll communities moving to the new platform end of July We also honored two different community members during the call, Mohamed Amine Mahmoudi and Markus Franz! We are thankful for both leaders' contributions and engagement with their respective communities. 🎉   Be sure to mark your calendars and register for the meeting on July 11th and stay up to date on all of the changes that are coming. Check out the Super User Forum boards for details.   We're excited to connect with you and continue building a stronger community together.   See you at the call!  

Win free tickets to the Power Platform Conference | Summer of Solutions

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions in the Forums to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**

Copilot Cookbook Challenge | Week 2 Results | Win Tickets to the Power Platform Conference

We are excited to announce the "The Copilot Cookbook Community Challenge is a great way to showcase your creativity and connect with others. Plus, you could win tickets to the Power Platform Community Conference in Las Vegas in September 2024 as an amazing bonus.   Two ways to enter: 1. Copilot Studio Cookbook Gallery: https://aka.ms/CS_Copilot_Cookbook_Challenge 2. Power Apps Copilot Cookbook Gallery: https://aka.ms/PA_Copilot_Cookbook_Challenge   There will be 5 chances to qualify for the final drawing: Early Bird Entries: March 1 - June 2Week 1: June 3 - June 9Week 2: June 10 - June 16Week 3: June 17 - June 23Week 4: June 24 - June 30     At the end of each week, we will draw 5 random names from every user who has posted a qualifying Copilot Studio template, sample or demo in the Copilot Studio Cookbook or a qualifying Power Apps Copilot sample or demo in the Power Apps Copilot Cookbook. Users who are not drawn in a given week will be added to the pool for the next week. Users can qualify more than once, but no more than once per week. Four winners will be drawn at random from the total qualifying entrants. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once. If they are drawn multiple times, another user will be drawn at random. Prizes:  One Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value, does not include travel, lodging, or any other expenses) Winners are also eligible to do a 10-minute presentation of their demo or solution in a community solutions showcase at the event. To qualify for the drawing, templates, samples or demos must be related to Copilot Studio or a Copilot feature of Power Apps, Power Automate, or Power Pages, and must demonstrate or solve a complete unique and useful business or technical problem. Power Automate and Power Pagers posts should be added to the Power Apps Cookbook. Final determination of qualifying entries is at the sole discretion of Microsoft. Weekly updates and the Final random winners will be posted in the News & Announcements section in the communities on July 29th, 2024. Did you submit entries early?  Early Bird Entries March 1 - June 2:  If you posted something in the "early bird" time frame complete this form: https://aka.ms/Copilot_Challenge_EarlyBirds if you would like to be entered in the challenge.   Week 1 Results:  Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Copilot Cookbook Gallery:Power Apps Cookbook Gallery:1.  @Mathieu_Paris 1.   @SpongYe 2.  @Dhanush 2.   @Deenuji 3.  n/a3.   @Nived_Nambiar  4.  n/a4.   @ManishSolanki 5.  n/a5.    n/a   Week 2 Results:  Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Copilot Cookbook Gallery:Power Apps Cookbook Gallery:1. Kasun_Pathirana1. ManishSolanki2. cloudatica2. madlad3. n/a3. SpongYe4. n/a4. n/a5. n/a5. n/a

Celebrating the June Super User of the Month: Markus Franz

Markus Franz is a phenomenal contributor to the Power Apps Community. Super Users like Markus inspire others through their example, encouragement, and active participation.    The Why: "I do this to help others achieve what they are trying to do. As a total beginner back then without IT background I know how overwhelming things can be, so I decided to jump in and help others. I also do this to keep progressing and learning myself." Thank you, Markus Franz, for your outstanding work! Keep inspiring others and making a difference in the community! 🎉  Keep up the fantastic work! 👏👏   Markus Franz | LinkedIn  Power Apps: mmbr1606  

Your Moment to Shine: 2024 PPCC’s Got Power Awards Show

For the third year, we invite you, our talented community members, to participate in the grand 2024 Power Platform Community Conference's Got Power Awards. This event is your opportunity to showcase solutions that make a significant business impact, highlight extensive use of Power Platform products, demonstrate good governance, or tell an inspirational story. Share your success stories, inspire your peers, and show off some hidden talents.  This is your time to shine and bring your creations into the spotlight!  Make your mark, inspire others and leave a lasting impression. Sign up today for a chance to showcase your solution and win the coveted 2024 PPCC’s Got Power Award. This year we have three categories for you to participate in: Technical Solution Demo, Storytelling, and Hidden Talent.      The Technical solution demo category showcases your applications, automated workflows, copilot agentic experiences, web pages, AI capabilities, dashboards, and/or more. We want to see your most impactful Power Platform solutions!  The Storytelling category is where you can share your inspiring story, and the Hidden Talent category is where your talents (such as singing, dancing, jump roping, etc.) can shine! Submission Details:  Fill out the submission form https://aka.ms/PPCCGotPowerSignup by July 12th with details and a 2–5-minute video showcasing your Solution impact. (Please let us know you're coming to PPCC, too!)After review by a panel of Microsoft judges, the top storytellers will be invited to present a virtual demo presentation to the judges during early August. You’ll be notified soon after if you have been selected as a finalist to share your story live at PPCC’s Got Power!  The live show will feature the solution demos and storytelling talents of the top contestants, winner announcements, and the opportunity to network with your community.  It's not just a showcase for technical talent and storytelling showmanship, show it's a golden opportunity to make connections and celebrate our Community together! Let's make this a memorable event! See you there!   Mark your calendars! Date and Time: Thursday, Sept 19th Location: PPCC24 at the MGM Grand, Las Vegas, NV 

Tuesday Tip | Accepting Solutions

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   To enhance our collaborative environment, it's important to acknowledge when your question has been answered satisfactorily. Here's a quick guide on how to accept a solution to your questions: Find the Helpful Reply: Navigate to the reply that has effectively answered your question.Accept as Solution: Look for the "Accept as Solution" button or link, usually located at the bottom of the reply.Confirm Your Selection: Clicking this button may prompt you for confirmation. Go ahead and confirm that this is indeed the solution.Acknowledgment: Once accepted, the reply will be highlighted, and the original post will be marked as "Solved". This helps other community members find the same solution quickly. By marking a reply as an accepted solution, you not only thank the person who helped you but also make it easier for others with similar questions to find answers. Let's continue to support each other by recognizing helpful contributions. 

Top Solution Authors
Top Kudoed Authors
Users online (2,624)