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Bank
New Member

app error can't edit

Failed to obtain authoring session token from RP. Cannot read property 'payload' of null

 

https://as.create.powerapps.com/studio/#source=portal&environment-name=Default-3940c2f8-b1ee-4c79-98...

10 REPLIES 10
amitchandak
Helper II
Helper II
v-bofeng-msft
Community Support
Community Support

Hi @Bank :

Could you tell me have you tried @amitchandak 's solution?Have you solved your problem?

Could you tell me whether your account has the relevant license? (Eg:per app/per user)

This problem may happens when you have been only added on the environment but have not been assigned with any license. Please ask you tenant admin to add PowerApps license to your account.

I think this link will help you a lot:

https://powerusers.microsoft.com/t5/Building-Power-Apps/unable-to-open-app-loop/td-p/555199

Best Regards,

Bof

Hi @v-bofeng-msft

 

I have a similar problem except I am the only one in the tenant and thereby the tenant admin. I have a "Microsoft 365 Business Standard"-license which is supposed to be applied to the PowerApps for Office 365 application. PowerApps license.PNG

 

 

 

 

Do you have any suggestions as to how I solve this?

 

Thank you, 

Olithea

David_Nguyen
Microsoft
Microsoft

@Bank 

This is because the computer time is not set automatically along with the time zone.

 

Kindly make sure they are set to Automatically.

 

The development team acknowledged the issue and investigating this for future updates.

@Anonymous_Ngugen

Hello,I too received same issue like this

"Failed to obtain authoring session token from RP. Cannot read property 'payload' of null"

 

I have set my time zones automatically. Still I get the same.

Is there any other solution for this problem?

Hi @Subanesh 

Can you take a screenshot of your Time Settings?

Make sure the time you are seeing is in your time zone. 

In error screen, click the More details again and provide the screenshot.

Close the Current error screen window, try to open the app again (not just refreshing the page)

Also, Click in "My account" in the top right corner => Subscriptions. Check if you have any PowerApps licenses.

 

 

 

 

 

 

 

 

 

 

 

QThao
New Member

I just got the same error as you and fixed by turning on "Set time zone automatically" in my PC

TTaylorAPS
Frequent Visitor

I got the same error this morning and I'm the admin.
I cleared my cache and it worked like a charm.

This is the error I received:

 

Failed to obtain authoring session token from RP. Cannot read property 'payload' of null undefined bac60507-cbc8-47da-823c-5621aa862b3d

 

I solved it by emptying the cache and hard reloading it.

 

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