Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

app not responding

I duplicated an existing functional app via save as, and changed some data sources. Everything works until I hit a particular page, where every single function stops working. Anything that isn't static text stops working. In stupid it works fine, but once in the app on my phone it always stops responding. I have tried both apple and android. The app itself isn't frozen since buttons still click when pressed, but everything in the galleries, images, values and formulas are stripped away, navigation buttons also freeze up, and the only way out is to close the app. I don't have this problem with the original, only the duplicate.


The original is running on version 2.0.803, the duplicate is 3.18045.15. I really hope that the updates don't completely trash my apps, as it basically bars me from updating the original.


What is going on?

Community Support
Community Support

Thanks for posting.

Could you please explain a bit for the special page?

Are there any special configurations made on that page?

As this issue is a little more specific, it is recommended to open a support ticket for further investigation.




Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Super User 2 - 2022 Congratulations 768x460.png

Welcome Super Users

The Super User program for 2022 - Season 2 has kicked off!

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Users online (5,486)