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Frequent Visitor

blank screen when opening powerapps

Hi, 

I'm getting a blank screen whenever I try to play the app I've created. I'm not particularly sure why as the first screen is just have a text box and a button that navigates to the next screen. Any ideas? I can see the app in edit mode. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Power Apps
Power Apps

Re: blank screen when opening powerapps

Yes, you have to publish it.

View solution in original post

31 REPLIES 31
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Super User III
Super User III

Re: blank screen when opening powerapps

Hi @audreykoz

 

Just to eliminate the chance that this might be a browser related issue, could you run your app in a different browser to see if the problem still exists?

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Community Support
Community Support

Re: blank screen when opening powerapps

Hi @audreykoz,

Which browser do you run your app?

I have made a test on my side, and don't have the issue that you mentioned.

Please take a try to clear cache of your browser, then check if the issue is solved.

Also please take a try to run your app using other different browsers, then check if same issue would show up.

If the issue still exists, please take a try to turn off/disable the "Improved app rendering (final validation)" option within Advanced settings of App settings, then check if the issue is solved.

 

Best regards,

Kris

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Frequent Visitor

Re: blank screen when opening powerapps

Hmm okay, let me try all of that. I'm mostly using Chrome, however, I've tried Safari and the Powerapps app and I've had the same problem with both. 

Highlighted
Frequent Visitor

Re: blank screen when opening powerapps

Okay, so I've tried from different browsers, removed my cache, and I've disabled Improved App Rendering. I'm still having the same problem. I've attached the errors presented when the page is viewed in Chrome, does anyone see anything that could be the reason the page isn't loading? Screen Shot 2018-10-24 at 8.52.50 AM.png

Power Apps
Power Apps

Re: blank screen when opening powerapps

@audreykoz can you please provide a session id? You should be able to get it from the gear icon on the banner.

 

Thanks!

Highlighted
Frequent Visitor

Re: blank screen when opening powerapps

Sure, it's "da178acb-a097-410b-a90c-2ba7af60aea0"

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Power Apps
Power Apps

Re: blank screen when opening powerapps

@audreykoz do you think you could provide one when playing the app? This appears to be from when you are editing? If I read your post correctly, it is happening when you play (via web.powerapps.com) but not edit (create.powerapps.com)?

 

You can get it here.

session.JPG

 

Thanks

Cherie

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Anonymous
Not applicable

Re: blank screen when opening powerapps

Can you post something to answer this problem ? i got the same problems and can not find any help on th web.

 

Thx


@cherie wrote:

@audreykozdo you think you could provide one when playing the app? This appears to be from when you are editing? If I read your post correctly, it is happening when you play (via web.powerapps.com) but not edit (create.powerapps.com)?

 

You can get it here.

session.JPG

 

Thanks

Cherie


 

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Power Apps
Power Apps

Re: blank screen when opening powerapps

If you could provide your session id i could take a look at the issue for you.

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