blank screen when opening powerapps

[audreykoz]

Hi, 

I'm getting a blank screen whenever I try to play the app I've created. I'm not particularly sure why as the first screen is just have a text box and a button that navigates to the next screen. Any ideas? I can see the app in edit mode. 

[timl]

Hi @audreykoz

Just to eliminate the chance that this might be a browser related issue, could you run your app in a different browser to see if the problem still exists?

[v-xida-msft]

Hi @audreykoz,

Which browser do you run your app?

I have made a test on my side, and don't have the issue that you mentioned.

Please take a try to clear cache of your browser, then check if the issue is solved.

Also please take a try to run your app using other different browsers, then check if same issue would show up.

If the issue still exists, please take a try to turn off/disable the "Improved app rendering (final validation)" option within Advanced settings of App settings, then check if the issue is solved.

Best regards,

Kris

[audreykoz]

Hmm okay, let me try all of that. I'm mostly using Chrome, however, I've tried Safari and the Powerapps app and I've had the same problem with both. 

[audreykoz]

Okay, so I've tried from different browsers, removed my cache, and I've disabled Improved App Rendering. I'm still having the same problem. I've attached the errors presented when the page is viewed in Chrome, does anyone see anything that could be the reason the page isn't loading? 

[cherie]

@audreykoz can you please provide a session id? You should be able to get it from the gear icon on the banner.

Thanks!

[audreykoz]

Sure, it's "da178acb-a097-410b-a90c-2ba7af60aea0"

[cherie]

@audreykoz do you think you could provide one when playing the app? This appears to be from when you are editing? If I read your post correctly, it is happening when you play (via web.powerapps.com) but not edit (create.powerapps.com)?

You can get it here.

Thanks

Cherie

[Anonymous]

Can you post something to answer this problem ? i got the same problems and can not find any help on th web.

Thx

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@cherie wrote:

@audreykozdo you think you could provide one when playing the app? This appears to be from when you are editing? If I read your post correctly, it is happening when you play (via web.powerapps.com) but not edit (create.powerapps.com)?

You can get it here.

Thanks

Cherie

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[cherie]

If you could provide your session id i could take a look at the issue for you.