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dmcdivitt
Resolver I
Resolver I

cannot create database, language dropdown empty

I created a new environment. When I try to create a database for the environment, the Language dropdown is empty. Because there is no value selected for Language, the database cannot be created. See attached.

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I tried the same using my cell phone. It worked OK on my cell phone. That means the dropdown is being populated after the page renders via ajax. Since we're having timeout issues with pages due to the firewall, the info is not being pulled to populate the dropdown.

 

This was also last week. May be improved today.

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Anonymous
Not applicable

Im having the same issue. Did you find a solution?

No solution yet. Let me know if you get one.

Hi @dmcdivitt,

 

Could you please let me know which environment type that you have created, Trial or Production?

I just tried with the trial Environment, the language dropdown is available:

Database.gif

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

@v-micsh-msft is the language dropdown available for production? @dmcdivitt@Anonymous does this help you? 

I tried the same using my cell phone. It worked OK on my cell phone. That means the dropdown is being populated after the page renders via ajax. Since we're having timeout issues with pages due to the firewall, the info is not being pulled to populate the dropdown.

 

This was also last week. May be improved today.

View solution in original post

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