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Anonymous
Not applicable

counting no. of days

Hi,

 

I am currently working on a helpdesk app, I want to count the number of days the ticket was submitted until it was resolved excluding weekends. It is already working with below code:

 

RoundDown(DateDiff(D_Submitted.SelectedDate, D_Resolved.SelectedDate, Days) / 7, 0) * 5 +
    Mod(5 + Weekday(D_Resolved.SelectedDate) - Weekday(D_Submitted.SelectedDate), 5)

However, the counting of days should only start when both field "d_submitted" and d_resolved is populated. Currently it counts the number of days even if 1 field is only populated.

 

Hoping someone can help me out. Thanks in advance 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
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Super User III
Super User III

Re: counting no. of days

Hi @Anonymous

You could wrap your formula inside an 'If' statement so that it only calculates the days when d_submitted and d_resolved are not blank. The formula would look like this:

If( IsBlank(D_Submitted.SelectedDate) || IsBlank(D_Resolved.SelectedDate) ,
    Blank(),
    RoundDown(DateDiff(D_Submitted.SelectedDate, D_Resolved.SelectedDate, Days) / 7, 0) * 5 +
         Mod(5 + Weekday(D_Resolved.SelectedDate) - Weekday(D_Submitted.SelectedDate), 5)
)

View solution in original post

1 REPLY 1
Highlighted
Super User III
Super User III

Re: counting no. of days

Hi @Anonymous

You could wrap your formula inside an 'If' statement so that it only calculates the days when d_submitted and d_resolved are not blank. The formula would look like this:

If( IsBlank(D_Submitted.SelectedDate) || IsBlank(D_Resolved.SelectedDate) ,
    Blank(),
    RoundDown(DateDiff(D_Submitted.SelectedDate, D_Resolved.SelectedDate, Days) / 7, 0) * 5 +
         Mod(5 + Weekday(D_Resolved.SelectedDate) - Weekday(D_Submitted.SelectedDate), 5)
)

View solution in original post

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